USEFUL BUSINESS COMMUNICATION VOCABULARY

1. acknowledge an enquiry

2. adjournment of a meeting

3. adjustment letter

4. affirm a decision

5. agenda

6. ambiguity

7. announcement

8. appendix / appendices

9. application letter

10. ask for credit

11. attachment

12. attention line

13. audience analysis

14. backlog

15. bank charges

16. bargaining power

17. bill of exchange

18. bill of lading

19. binding contract

20. blind carbon copy

21. brief summary

22. buffer

23. buzz word

24. call in an overdraft

25. cancel an order

26. cash against documents

27. circular letter

28. claim letter

29. clear a balance

30. cliché

31. COD (cash on delivery)

32. coherence

33. complaint

34. complimentary close

35. concrete word

36. connotation

37. consider a proposal

38. consignment note

39. contingency

40. counterfoil

41. courtesy title

42. cover expenses

43. cover letter

44. curriculum vitae (c.v.)

45. damage

46. dangling expression

47. deadline

48. defamation

49. default

50. delay

51. delivery note

52. denotation

53. deterioration

54. dispatch

55. documentation

56. documents against acceptance

57. documents against payment

58. drafting

59. draw a bill on a customer

60. drawee

61. drawer

62. due date

63. duplicate

64. editing

65. endorse a bill

66. enquire about a product

67. ethics

68. euphemism

69. executive summary

70. faked

71. fallacy

72. feasibility

73. feedback

74. filing

75. filter

76. formal communication network

77. fraud

78. free writing

79. fringe benefits

80. gains

81. give the floor

82. goods exempt from VAT

83. goods on approval

84. goodwill message

85. grant credit

86. handouts

87. honor a cheque

88. indemnification

89. indented style

90. informal communication network

91. invasion of privacy

92. invoice

93. irrevocable letter of credit

94. jargon

95. layout design

96. leaflet

97. letter of credit

98. letterhead

99. libel

100. mail survey

101. make a concession

102. maturity

103. mechanics

104. medium

105. meet one’s obligations

106. memorandum

107. message

108. mind mapping

109. minutes

110. motion

111. multilateral

112. negotiable terms

113. noise

114. nondiscriminatory language

115. nonverbal message

116. notice of withdrawal

117. notify

118. objectives

119. offer concessions

120. offer references

121. open punctuation

122. organization

123. outstanding points

124. overall costs

125. overdraft

126. overdue account

127. pack goods in crates

128. parallelism

129. paraphrase

130. parliamentary procedure

131. paying in / withdrawal slip

132. penalty clause

133. per annum / yearly

134. persuasion

135. place an order

136. plagiarism

137. preliminary report

138. primary data

139. profit margins

140. proposal

141. pros & cons

142. provide trade references

143. provisional order

144. put to the vote

145. questionnaire

146. quote a price

147. readability

148. reconsider

149. recover a debt

150. redundancy

151. reference

152. refund

153. refusal

154. remittance / transfer

155. report

156. restate a point

157. resume

158. revising

159. rhetorical question

160. rough draft

161. samples

162. schedule

163. secondary data

164. seek a tender

165. shorthand

166. sick leave

167. sight draft

168. slander

169. slang

170. standing order

171. state terms

172. sticking points

173. stimulus

174. stock a product

175. style

176. submit a report

177. subsidiary

178. supply from stock

179. survey

180. tentative agreement

181. toll-free phone number

182. tone

183. trade journal

184. transaction

185. transmittal document

186. trial order

187. turnover

188. verbal message

189. white space

190. “you” attitude

Date: 2016-03-03; view: 1800