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USEFUL BUSINESS COMMUNICATION VOCABULARY1. acknowledge an enquiry 2. adjournment of a meeting 3. adjustment letter 4. affirm a decision 5. agenda 6. ambiguity 7. announcement 8. appendix / appendices 9. application letter 10. ask for credit 11. attachment 12. attention line 13. audience analysis 14. backlog 15. bank charges 16. bargaining power 17. bill of exchange 18. bill of lading 19. binding contract 20. blind carbon copy 21. brief summary 22. buffer 23. buzz word 24. call in an overdraft 25. cancel an order 26. cash against documents 27. circular letter 28. claim letter 29. clear a balance 30. cliché 31. COD (cash on delivery) 32. coherence 33. complaint 34. complimentary close 35. concrete word 36. connotation 37. consider a proposal 38. consignment note 39. contingency 40. counterfoil 41. courtesy title 42. cover expenses 43. cover letter 44. curriculum vitae (c.v.) 45. damage 46. dangling expression 47. deadline 48. defamation 49. default 50. delay 51. delivery note 52. denotation 53. deterioration 54. dispatch 55. documentation 56. documents against acceptance 57. documents against payment 58. drafting 59. draw a bill on a customer 60. drawee 61. drawer 62. due date 63. duplicate 64. editing 65. endorse a bill 66. enquire about a product 67. ethics 68. euphemism 69. executive summary 70. faked 71. fallacy 72. feasibility 73. feedback 74. filing 75. filter 76. formal communication network 77. fraud 78. free writing 79. fringe benefits 80. gains 81. give the floor 82. goods exempt from VAT 83. goods on approval 84. goodwill message 85. grant credit 86. handouts 87. honor a cheque 88. indemnification 89. indented style 90. informal communication network 91. invasion of privacy 92. invoice 93. irrevocable letter of credit 94. jargon 95. layout design 96. leaflet 97. letter of credit 98. letterhead 99. libel 100. mail survey 101. make a concession 102. maturity 103. mechanics 104. medium 105. meet one’s obligations 106. memorandum 107. message 108. mind mapping 109. minutes 110. motion 111. multilateral 112. negotiable terms 113. noise 114. nondiscriminatory language 115. nonverbal message 116. notice of withdrawal 117. notify 118. objectives 119. offer concessions 120. offer references 121. open punctuation 122. organization 123. outstanding points 124. overall costs 125. overdraft 126. overdue account 127. pack goods in crates 128. parallelism 129. paraphrase 130. parliamentary procedure 131. paying in / withdrawal slip 132. penalty clause 133. per annum / yearly 134. persuasion 135. place an order 136. plagiarism 137. preliminary report 138. primary data 139. profit margins 140. proposal 141. pros & cons 142. provide trade references 143. provisional order 144. put to the vote 145. questionnaire 146. quote a price 147. readability 148. reconsider 149. recover a debt 150. redundancy 151. reference 152. refund 153. refusal 154. remittance / transfer 155. report 156. restate a point 157. resume 158. revising 159. rhetorical question 160. rough draft 161. samples 162. schedule 163. secondary data 164. seek a tender 165. shorthand 166. sick leave 167. sight draft 168. slander 169. slang 170. standing order 171. state terms 172. sticking points 173. stimulus 174. stock a product 175. style 176. submit a report 177. subsidiary 178. supply from stock 179. survey 180. tentative agreement 181. toll-free phone number 182. tone 183. trade journal 184. transaction 185. transmittal document 186. trial order 187. turnover 188. verbal message 189. white space 190. “you” attitude Date: 2016-03-03; view: 1793
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