Write the body of the letter offering your goods. Replying to the previous enquiries

• confirm the telephoning conversation in the morning
• offer them the following South African fruit.

300 boxes ‘Early River’s’ plums ₤ 0.55 per box

100 boxes ‘Golden Glory’ peaches ₤ 1.10 per box

200 boxes ‘Prime Yellow’ apricots ₤ 0.50 per box.

• mention that the quality of the goods is well up to the high quality of previous years.

· guarantee excellent package and perfect condition of delivery

· state the way of transportation and ask to send their order by telephone or telex.

· state that the price includes carriage, and is firm for 24 hours.

Fruit broker’s offer to wholesaler

Dear Sirs,

Confirming our telephone conversation of this morning, we are pleased to offer you the following South African fruit, which arrived yesterday with the S.S. Durham Castle:

300 boxes ‘Early River’s’ plums ₤ 0.55 per box

100 boxes ‘Golden Glory’ peaches ₤ 1.10 per box

200 boxes ‘Prime Yellow’ apricots ₤ 0.50 per box.

These brands are well known to you, and the consignment in question is well up to the high quality of previous years. The fruit is excellently packed and would reach you in perfect condition.

We would be glad to send the goods by rail on receipt of your order, which should be sent by telephone or telex. The price includes carriage, and is firm for 24 hours only.

If you require any further information, please contact us and we will be pleased to supply it.

Yours faithfully

Card #8 KEY

Write the body of the order letter

· Thank the supplier for his reply regarding your letter about sweaters.

· Mention that the models will find a ready market.

· Order the following as a trial order

50 V-neck: 30 red+20 blue Cat. Ref. R 432

30 Roll neck: 15 black + 15 blue Cat. Ref. N 154

30 Crew neck: 15 green+15 beige Cat. Ref. N 157

40 Crew neck: pattern Cat. Ref. R 541

• Accept their 15% trade discount and terms of payment (sight draft, CAD).
• Delivery within the next six weeks

Satex S.p.A

Via di Pietra Papa

00146 Roma

ITALY

Dear Sig. Causio

Purchase Order No DR 4316

Thank you for your reply of 1 March regarding our letter about the sweaters.

We have considered the models and think articles of this quality will find a ready market here. We would like to place the following as a stock trial order:

50 V-neck: 30 red+20 blue Cat. Ref. R 432

30 Roll neck: 15 black + 15 blue Cat. Ref. N 154

30 Crew neck: 15 green+15 beige Cat. Ref. N 157

40 Crew neck: pattern Cat. Ref. R 541

For this order, we accept the 15% trade discount you offered, and the terms of payment (sight draft, CAD).

We would appreciate delivery within the next six weeks, and if you have any questions concerning our order, please do not hesitate to contact us.

Sincerely yours

Peter Crane

Peter Crane

Card #9 KEY

Write the body of the letter of complaint

· State the reason of complaint (e.g. There are only 40 computers in crate 17, although 60 had been entered on both the packing list and the invoice).

· Mention the urgency of the full consignment to complete orders for two of your major customers.

· Ask to deliver additional 20 computers as soon as possible

· Write that this mistake is repeated the third time for the last twelve months and if there is further repetition of this you will look for an alternative supplier

Date: 2015-12-24; view: 1502