I 6. Demonstrate interviewing skills

I6.1 Create a positive climate

I6.1.1 Demonstrate listening skills
I6.1.2 Demonstrate empathy

I6.2 Use interviewing techniques

I6.2.1 Ask open-ended questions
I6.2.2 Ask close-ended questions
I6.2.3 Use case study and problem resolution techniques

I 7. Demonstrate teamwork skills

I7.1 Promote collaboration and cooperation and share one=s experience and expertise

I7.1.1 Share information
I7.1.2 Share ideas
I7.1.3 Fulfill commitments to colleagues
I7.1.4 Participate in departmental and interdepartmental committees and working groups

I7.2 Earn colleagues' trust and support

I7.2.1 Accept others' ideas
I7.2.2 Praise contributions of fellow colleagues
I7.2.3 Be straightforward with colleagues at all times

I7.3 Suggest ideas and adopt behaviours to optimize teamwork

I7.3.1 Demonstrate concern for interpersonal relations among team workers
I7.3.2 Refrain from dominating meetings

J. Demonstrate Personal Skills

1. Demonstrate computer skills

2. Demonstrate awareness of corporate culture

3. Demonstrate innovation skills

4. Demonstrate thoroughness and attention to detail

5. Demonstrate time-management skills

6. Manage professional development and growth

7. Demonstrate analytical skills

8. Demonstrate conceptual skills

J1. Demonstrate computer skills

J1.1 Use keyboarding skills

J1.2 Use electronic mail systems

J1.3 Use word processing software

J1.4 Develop and use spreadsheets

J1.5 Develop and use databases

J2. Demonstrate awareness of corporate culture

J2.1 Identify and comply with corporation=s formal and informal guiding principles and values

J2.2 Comply with the corporation=s ways and means

J3. Demonstrate innovation skills

J3.1 Act on one=s own initiative

J3.2 Provide new insights or different perspectives on common problems or situations

J3.3 Develop solutions and consider options which go beyond the traditional or conventional approaches

J4. Demonstrate thoroughness and attention to detail

J4.1 Perform tasks to the necessary standards of accuracy and quality

J4.2 Identify and address details that ensure a smooth operation and effective service

J5. Demonstrate time-management skills

J5.1 Prioritize tasks and assignments

J5.2 Work effectively on several tasks or assignments at the same time

J5.3 Work under pressure

J5.4 Meet demanding deadlines

J6. Manage professional development and growth

J6.1 Keep abreast of trends and developments

J6.2 Use changes occurring in the workplace as opportunities for professional development and growth

J6.3 Define and update a professional development plan

J7. Demonstrate analytical skills

J7.1 Collect and synthesize facts and data

J7.2 Break down facts and data into simple elements

J7.3 Identify the essential or most significant issues or challenges

J7.4 Draw logical conclusions

J8. Demonstrate conceptual skills

J8.1 Recognize patterns, trends or causes of events

J8.2 Identify and design or develop solutions

Date: 2015-12-24; view: 728