This appendix shows the GACs and Tasks, divided by Job Model Level, and rated according to a scale. The ratings shown are sample levels which demonstrate the level of competence required by each level of work.
| Competencies
| Entry Level
| Technical Level
| Expert Level
| Manager Level
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| A. Provide Information and Records Management Programs and Services
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| A1. Establish programs and services
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| A2. Advise department on record keeping
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| B. Capture Information and Records
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| B1. Provide record keeping system
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| B2. Conduct inventories
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| C. Organize and Describe Information and Records
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| C1. Provide organization and description capabilities
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| C2. Create classification schemes
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| C3. Create or derive descriptive records and metadata
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| C4. Apply classification
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| D. Provide Access to Information and Records
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| D1. Provide access and retrieval capabilities
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| D2. Manage user data
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| D3. Respond to research and reference requests
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| D4. Prepare and disseminate research documents
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| E. Store and Protect Information and Records
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| E1. Provide Storage and Protection Capabilities
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| E2. Provide storage facilities
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| E3. Store information and records
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| E4. Manage media and information
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| E5. Provide protection or preservation solutions
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| E6. Provide security
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| E7. Provide disaster planning
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| E8. Provide essential records services
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| F. Dispose of Information and Records
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| F1. Provide retention and disposition capabilities
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| F2. Develop Records Disposition Submission to National Archives
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| F3. Create records retention and disposition schedule
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| F4. Implement Schedule
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| G. Provide Electronic Services
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| G1 Acquire or develop software
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| G2. Develop databases
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| G3. Develop user interface
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| G4. Develop and maintain websites
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| G5. Undertake imaging and digitizing activities
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| G6. Develop networks
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| H. Demonstrate Business and Management Skills
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| H1. Demonstrate strategic thinking
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| H2. Demonstrate planning skills
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| H3. Demonstrate financial management skills
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| H4. Demonstrate organizational skills
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| H5. Demonstrate people management skills
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| H6. Demonstrate policy management skills
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| H7. Demonstrate problem solving skills
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| H8. Demonstrate decision making skills
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| H9. Demonstrate project management skills
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| H10.Demonstrate contract management skills
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| I. Demonstrate Interpersonal Skills
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| I1. Demonstrate concern for client / customer / user
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| I2. Demonstrate oral communication skills
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| I3. Demonstrate written communication skills
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| I4. Demonstrate leadership
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| I5. Demonstrate negotiation skills
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| I6. Demonstrate interviewing skills
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| I7. Demonstrate teamwork skills
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| J. Demonstrate Personal Skills
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| J1. Demonstrate computer skills
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| J2. Demonstrate awareness of corporate culture
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| J3. Demonstrate innovation skills
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| J4. Demonstrate thoroughness and attention to detail
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| J5. Demonstrate time-management skills
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| J6. Manage professional development and growth
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| J7. Demonstrate analytical skills
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| J8. Demonstrate conceptual skills
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