Lesson 7 Shop and services part 3

Dialogues

Here we have two conversations. The first is between Mrs Smith and her younger son John at the shops. The second is between Mrs Smith and a shop assistant. It's Saturday morning and Mrs. Smith is going shopping.

Mrs S: John, I'm going to the shops. Is there anything you want?

John: Yes please! Can you pick up my magazine from the newsagent’s?

Mrs S: Of course. Do you want to come with me?

John: No way, I'm going round to Mike's house, sorry.

Mrs S: No problem. I'll be about an hour, be home by 5 o'clock at the latest.

John: O.K. I'll see you later.

A bit later...

Mrs S: John are you home?

John: Yes mum, I'm up stairs.

Mrs S: Come down here, I bought you a new Nike T-shirt, I want you to try it on.

John: Nike? Great I'm coming!

A few minutes later.....

Mrs S: Well, does it fit?

John: I think it's a bit too small.

Mrs S: Let's have a look. Hmmm, I think you've grown again!

John: I can't wear it though.

Mrs S: Do you like it?

John: Yeah, it's a nice colour.

Mrs S: I'll take it back to the supermarket and see if I can change it.

Mrs Smith had bought a nice new T-shirt for John, but when he tried it on it didn't fit. It's Saturday evening and Mrs Smith has to return the T-shirt.

Mrs S: Excuse me, can you help me?

Shop Assistant: Yes of course, what can I do for you?

Mrs S: I bought this T-shirt for my son this afternoon, but it doesn't fit him, it's too small.

Shop Assistant: Do you want to change it or get a refund?

Mrs S: I'd like to change it for a larger size. Do you have these in large?

Shop Assistant: I'll just check. Let's see, yes we have large or extra large, and which would you prefer?

Mrs S: I think large will be fine, it's for my son.

Shop Assistant: That's fine; if it doesn't fit just bring it back again. If you take it to the customer service desk, they'll sort it all out for you.

Mrs S: Thank you. Just as a matter of interest do you give refunds?

Shop Assistant: Yes, of course. You can bring any clothing items back up to three weeks after purchase, but you must keep the receipt.

Mrs S: I see. Thanks again.

Shop Assistant: You're welcome.

Date: 2015-01-12; view: 1314