We have received your letter of July 18, 20___ and mustapologize for failing to give you the due notice of chartering the tanker "SIBIR" and the date of her expected arrival in Novorossijsk.
As a matter of fact, the tanker "SIBIR" was originally placed by us for loading oil products in the Mediterranean, but when we subsequently decided to send her to Novorossijsk, we omitted, through an oversight, to advise you of it.
We thank you for taking measures to start loading the tanker without delay and assure you that in future you will be notified in due time of the expected arrival of each tanker chartered by us against the above Contract.
Thank you for your payment of $167,890.00 made on3rdNovember 20___. We fail to understand, however, why youhave not paid this invoice in full. It would seem that the difference ($13,098.00) has been mistakenly deducted as late penalties for delay in delivery of 4 weeks.
May we respectfully remind you that our prices were quoted on the basis of C&F Singapore and with the Release Note and with the Release Notehaving been signed on 14 September 20____, we have clearlymet our contractual commitment.
We should therefore appreciate it if you would pay the discrepant $13,098.00 into our account as soon as possible.
We thank you in advance for your cooperation in this matter.
Yours faithfully,
A. Ashley
A. Ashley
Senior shipping clerk
Mrs. Clara Winters
12187 S. Polo Dr.
Fairfax, VA 22030
May 26, 2008
The Tiny Tots Toy Company
15456 Pyramid Way
College Park, FL 33133
Dear Customer Service Representative:
I recently purchased one of your Tiny Tents (Model # 47485) for my three-year old. Unfortunately, after viewing the components that came with the product, I discovered that four of the parts were missing. Also, the instructions that came with the tent are incomplete. Both of these situations have resulted in the tent remaining unassembled and unacceptable as a toy for my daughter. I am writing to request replacements for the missing parts, and a copy of the full set of assembly directions for the model I purchased. If reasonable arrangements are not made within ten business days, I will return the tent to the store I purchased it from and expect a full refund. To assist you in processing my request, I am including a copy of my sales receipt and a list of the missing parts.
I have purchased other toys manufactured by your company in the past, and have always been impressed with the quality and selection Tiny Tots has made available to its customers. I sincerely hope this is a one-time incident, and that any future purchases I make will live up to the standard my family has come to expect from your company.
Sincerely,
Clara Winters
Clara Winters
Enclosures: 2
November 21st, 20…
Alicia Hathoway
14 Sparks Rd
Arrington, Tennessee, 37014
Dear Ms. Hathoway:
Forthcoming Price Change
Season tickets for this year's symphony are going on sale next month and we wanted you to be among the first to know.
As you probably know, rental prices have skyrocketed throughout Tennessee this year. Due to our increase in rent at the Arrington Forum, we are finding it necessary to raise the price of our season tickets from $228 to $275. Single viewing tickets will also be subject to a price increase.
We hope that you will consider purchasing season tickets for next year despite this change. The Arrington Symphony has been together for 23 years, and relies on season-ticket holders to fill 25% of the seating at each event. Without your support the Arrington Symphony could be forced into retirement before its 25th anniversary.
To purchase tickets for the 20… season, please visit our website at www.arringtonsymphony.net, or call the ticket agent representative at (615) 395-8750.
We look forward to having you in our audience again next year.
Yours truly,
Colin Fairchild
Colin Fairchild
Promotional Director
February 21st, 20…
Mr. Ken Davis
Hanson's Montessori School
15 Main St.
Kamloops, BC
V2A 7B5
Our ref: #223
Dear Mr. Davis:
Outstanding Invoice
Our records show that you have an outstanding balance dating back to January, 200-. Your January invoice was for $445.00 and we have yet to receive this payment. Please find a copy of the invoice enclosed.
If this amount has already been paid, please disregard this notice. Otherwise, please forward us the amount owed in full by March 1st, 20--. As our contract indicates, we begin charging 5% interest for any outstanding balances after 30 days.
Thank you in advance for your cooperation. We hope to continue doing business with you in the future.
Sincerely,
Maria McPhee
Maria McPhee
Accountant
Enclosure: Invoice #223
October 31, 20xx
Ms. Karen Lambton
Chief Financial Officer
Dynamic Solutions Inc.
2005 40th St.
North Bergen, NJ 07045
Dear Ms. Lambton:
Further to your telephone inquiry yesterday, enclosed is a copy of Merrick’s Annual Report for the 2009-2010 operating year.
As I mentioned, the financial results in terms of earnings per share need to be qualified as per the notes included on pages 28 and 29. As explained there, we had a number of extraordinary transactions last year which caused the earnings picture to appear understated in comparison with what we expect for this year. In fact, it is our firm expectation that this year’s per share earnings figures will be twice that of last year.
With respect to the numerous questions you had regarding our publishing operations, would you please have a look at the summary of operations on pages 31 to 33. There is plenty of specific detail there that will likely answer most of your questions. If you still have questions after reviewing that information, please feel free to give me a call at 250-235-9867. If I can’t answer your questions I will put you in touch with those who will be able to.
Thanks very much for your interest in Merrick Industries. If I don’t hear from you in the meantime, I look forward to getting your feedback at the November CFO Society meeting.
Yours sincerely,
Herman Reddfield
Herman Reddfield
Chief Financial Officer
Enclosure (1)
January 12, 20…
Ms. Rita Gonzalez Managing Director Marketing and Communications The Evanston Agency 1500 Congress, Ste. 750 Austin, TX 78701