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Specimen of Recovery letter
Tel. 508632-35 M/s Bharat Fans E-mail: bh@fan.vsnl.net.in Fax. 508600 Bharat Complex Website: http://www.bhfan.com
Hyderabad Industrial Estate Hyderabad - 500032
Ref.-SL/F/2002/12 Dated: December 10,2002
M/s Acron Electricals 22/c, Main Road Darya Ganj, New Delhi-2
Subject: Recovery of dues
Dear Sir,
We believe that the payment of our bill No. 1713 dated September 2, 2002 must have escaped your attention. As the payment is due since long, we would appreciate if you send us your cheque immediately. Please let us know whether payment is being withheld for some special reasons.
Thanking you,
Yours faithfully, For M/s Bharat Fans Sd/- (Des Gupta) Sales Manager
Task 15.Fill in the blanks with suitable words.
(i) On receipt of defective goods, the buyer writes __________ to the seller. (ii) On finding that the goods have been damaged in transit, the buyer writes complaint letter to _______. (iii) Aim of recovery letter is to ______________ from the buyer. (iv) Complaint letter is written by the______________ to the ____________. (v) Recovery letter draws the attention of the buyer towards the _____________. Task 16. Answer the following questions. 1. What is meant by business correspondence? 2. How is personal correspondence different from business correspondence? 3. Explain the importance of writing a business letter. 4. Describe the inner and outer qualities of a good business letter. 5. What is meant by Enquiry letter? What are the points one should remember while writing an enquiry letter. 6. Explain the various parts of a business letter with the help of a specimen. 7. What is meant by Quotation letter? How does it different from enquiry letter? 8. What is meant by Recovery letter? 9. What is meant by Order letter? Give a specimen of an order letter. 10. What is meant by Complaint letter? Under which situations is a complaint letter written? 11. State the important points one should keep in mind while writing a complaint letter in business.
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