Birmingham City Council

Summary:Problems installing SAP software have led to delays and failures in the implementation of a council-wide system. This has resulted in a backlog of unpaid invoices, the visits of bailiffs to try to recover money owed, and suppliers withdrawing goods and services from the council

Article:http://www.computerweekly.com/Articles/2008/02/04/229239/birmingham-city-councils-bills-unpaid-as-sap-project.htm

Title: Birmingham City Council’s bills unpaid as SAP project falters

Source: ComputerWeekly.com, Tony CollinsPosted

Date: 2/4/08, 09:50

Brihanmumbai Municipal Corporation

Summary:Brihanmumbai Municipal Corporation's (BMC) encountered problems following a poor implementation of the SAP enterprise resource planning system. Central to this was a computerised procurement system for medicines and equipment, but poor coding and implementation has meant that hospitals cannot order all necessary supplies and are not receiving the supplies they have ordered.

Article: http://cities.expressindia.com/fullstory.php?newsid=245881

Title: Civic ERP solution causes medicine crunch

Source: Mumbai Newsline, Swatee Kher & Jinal Shah

Date: 7/14/07, 04:58 AM

Fonterra Brands New Zealand

Summary:The installation of new SAP software to control manufacturing operations led to significant disruption and supply chain failures for cheese manufacturer, Fonterra Brands, forcing it to apologise to shoppers for the unavailability of its goods.

Article:http://computerworld.co.nz/news.nsf/news/C2DAB9993BA17848CC25726900042CCE

Title: Supply chain issues dog Fonterra SAP project has "mind of its own"

Source: Computerworld New Zealand, staff Auckland

Date: 1/24/07

Rowe Furniture

Summary:Rowe Furniture announced that production levels and shipments had been adversely affected by changes in manufacturing processes made in connection with the roll out of SAP R/3. This led to the company being unable to keep up with demand, building up a backlog and posing a $149k loss in its first quarter.

Article:http://www.computerworld.com/action/article.do?command=viewArticleBasic&articleId=101444

Title: Difficult ERP Rollout Slows Furniture Maker; Rowe blames backlog, losses on SAP implementation and training problems

Source: Computerworld

Date: 5/2/05

Cadbury Schweppes

Summary:Problems with a SAP implementation have hit revenues and profits in the UK. The implementation led to a build up of high levels of inventory which Cadbury Schweppes then had to clear with high discounting.

Article:http://www.mcsolutions.co.uk/article/5017/Cadbury-Schweppes-takes-12m-hit-on-SAP-implementation-.aspx

Title: Cadbury Schweppes takes Ј12m hit on SAP implementation

Source: Manufacturing Computer Solutions,

Date: 6/22/06

Article Title: IT system causes chocolate log jam

Source: ComputerWeekly.com, Antony Savvas

Date: 6/0/06

NASA

Summary: NASA uses SAP R/3 financial applications and in March 2006 embarked on a $116m financials upgrade project. This encountered resistance from end users and questions from NASA’s inspector general. Problems were encountered integrating the SAP system to other applications, such as NASA's workforce management system, it was reported to be difficult to use and NASA could not see clear evidence that it was increasing productivity,

Article:http://www.computerworld.com/action/article.do?command=viewArticleBasic&articleId=109906

Title: NASA's SAP Launch Drags ; Inspector general blasts the $116M financial systems upgrade

Source: Computer World, Marc L. Songini

Date: 3/27/06

State of Arkansas

Summary: Problems with a roll out of SAP’s software across the State of Arkansas led to a lawsuit which alleged that an initial budgeting application delivered by SAP failed to work as promised and that the state's core IT system based on SAP's R/3 software didn't meet specifications for accessibility by handicapped users. The State of Arkansas was preparing to scap its performance based budgeting system, and encountered significant cost overruns in the implementation.

Article:http://www.computerworld.com/softwaretopics/erp/story/0,10801,99578,00.html

Title: Arkansas set to pull the plug on ERP-driven budgeting approach; State moves to scrap ‘performance-based’ methodology; lawsuit continues against SAP over initial software rollout

Source: Computerworld, Marc L. Songini

Date: 2/7/05

City of Tacoma

Summary: The City of Tacoma’s implementation of SAP’s ERP, CRM and other business applications led to end-user complaints, bad press and a call for an audit to determine the cause of the problems. Problems occurred with payroll, billing, budgeting and customer service performance. The City of Tacoma had to spend an unforeseen $700k with consultants for additional customization work.

Article:http://www.crm-daily.com/story.xhtml?story_title=----Million-SAP-Rollout-Runs-Into-Trouble&story_id=28832

Title: SAP's $50 Million Rollout Runs Into Trouble

Source: CRM Daily, Computer World

Date: 3/12/04, 2:18PM

Date: 2016-01-03; view: 1120