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Q-5) Describe an information systems plan.

(Chapter 14: Contents including Table 14-1 in page 532-533 of textbook)



(Q-6) Mention the costs and benefits of information systems.


Table 14-3 lists some of the more common costs and benefits of systems.

Tangible benefits can be quantified and assigned a monetary value.

Intangible benefits, such as more efficient customer service or enhanced decision making, cannot be immediately quantified but may lead to quantifiable gains in the long run.



(Q-7) Analyze an international information systems architecture.


The major dimensions for developing an international information systems architecture are the global environment, the corporate global strategies, the structure of the organization, the management and business processes, and the technology platform.



(Q-8) Describe the three principles of reorganizing the business on an international scale (in terms of an international information systems support structure).

1. Organize value-adding activities along lines of comparative advantage. For instance, marketing/sales functions should be located where they can best be performed, for least cost and maximum impact; likewise with production, finance, human resources, and information systems.

2. Develop and operate systems units at each level of corporate activity— regional, national, and international. To serve local needs, there should be host country systems units of some magnitude.

3. Establish at world headquarters a single office responsible for development of international systems—a global chief information officer (CIO) position.

Date: 2015-01-02; view: 1020

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