Maintain formality: Use titles and family names to convey an attitude of propriety.
Check for punctuation, spelling, and grammatical errors.
Avoid slang, jargon, cliches and other figures of speech (i.e., zero tolerance policy, once-over, done deal, user-friendly, etc.).
Be specific and illustrate your points with concrete examples.
Provide a summary: Bring the email to a clear conclusion.
Check your writing: When you have finished writing your message, it may be necessary to re-write or re-organize the document to make your message clear.
When replying to an email from buyers
Return emails within the same time you would a phone call.
Do not get emotional and hide behindyour email. Always write when you are composed and relaxed, especially to Clients. It's business, not personal.
A typical inquiry from a buyer to a supplier may look like this. See the following sample:
A response to a buyer from a supplier may look like this:
Subject: Thank you for being a part of my wedding shower
This mail is in regards to my wedding shower that took place on 12th of July 2012. I would like to take this opportunity to thank you for accepting my invitation and being a part of my wedding shower.
It was the presence of guests like you that made this wedding shower a success and it will be an occasion in my life that I will cherish forever. When I had invited you for my wedding shower, you were on an official tour. I was assuming that it would be difficult for you to take out time from your busy work schedule and attend the event. But I was excited when you gave me a surprise by landing up at the venue on the day of the event. I would have been heartbroken if you were not able to make it. I would also cherish the gift given by you and it was the most wonderful gift that I have ever got in my life.
I would also request you to be a part of my wedding taking place next week and bless me a happy married life.
This is in regards to the interview taken by you when I had applied for the position of an assistant manager. It was a very good experience to give an interview for the above position. I would like to thank you for giving me such an opportunity.
I feel that the job position for which I gave the interview is a perfect match for my knowledge and skills. I also have excellent written as well as communication skills. I have the ability to manage a large team. I understand your needs for the job position.
I enjoyed the whole interview process. I would like to thank you for taking my interview. It would be a great honor for me to work in your organization and I am expecting a call from your end for that position.