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Your questions: Ask a cashier or salesperson

  • Excuse me…how much is…?
  • What does …. cost?
  • How much is the tax?
  • Is “this” on sale?
  • What is the price after the discount?
  • What’s the total?
  • How much do I owe you?
  • Do you take/accept cash? (OR credit card, debit, cheques)
  • Is this new or used?
  • May I try this on?
  • Do you have “this” in…? (a different size: extra small, small, medium, large, extra large)
  • Can you tell me where the … are? (apples, coats)
  • Can I return this if I need to?

Your problems: Tell a clerk or salesperson

  • I’m afraid, you gave me the wrong change. (incorrect money back after you make a purchase)
  • It doesn’t fit.
  • It’s the wrong size.
  • I need to return this. OR I need to take this back.
  • I lost my receipt. (paper that shows proof of purchase)
  • Excuse me, I can’t find the … (ladies clothing, men’s wear, toy section)

Special Offers and Deals: Watch for these signs and ads

  • Buy one get one free
  • Buy one get 50% off your second item
  • Buy now pay later
  • Pay no money down (no down payment is required)
  • Kids eat free (usually with the purchase of an adult meal)
  • Senior’s discount (people 65 and older get a reduced price)
  • All out-of season stock on sale (ex. summer clothing is on sale at the end of summer)

Restrictions: Watch for these Warnings (sometimes in small print)

  • Deposit required (you must pay a small amount to hold the item)
  • No delivery
  • No exchanges or refunds (you can’t bring an item back if you decide you don’t like it)
  • Exchange only (you can’t get money back; you can change for a different in-store item)
  • No coupons on/during/after… (often on a certain day or at a certain time)
  • Discount or coupon not valid with other special offers
  • Expires … (date you can no longer use coupon or item)

Bonus Expressions to remember

  1. It’s okay to put something back on the shelf if the price is too high. The clerk might put it away for you. Smile and say, “Sorry, that’s more than I thought it would be.”

It’s polite to have small talk with the cashier. If the price is great, smile and say, “That’s a good deal!”


General question you can use at the grocery.

Hello, can I help you finding anything?
Today we have some chocolate spread on offer would you like a sample?
Do you have any vouchers? (voucher are used to get discounts on various items)
How many plastic bags do you need?

Answering the questions above

Yes please, can you show me where the coconut milk is? or no thanks, I am alright I know were everything is.

Yes please, I would love to try the chocolate spread ?
That chocolate spread was very nice, can you tell me where can I find it in the store?

No, we don't have any vouchers at the moment.
Yes,we have just got some today I will get you one.

I would like ten plastic bags please.
I have brought my own bags to use so I don't need any bags thanks.
Yes, I would like some help taking my groceries out to my car.

Some Questions you might want to ask while at the grocery

Please can you tell me which isle the shampoo is?
I cant reach the top shelf will you help me please?
What is the difference between between the brand coffee and your stores value coffee?
I would like 2 kilos of potatoes please?
Do you have any more sugar in your storeroom there is none left on the shelf?


Date: 2015-12-24; view: 764

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Questions to ask in a Grocery Store | Here we have two conversations. The first is between Mrs Smith and her younger son John at the shops. The second is between Mrs Smith and a shop assistant.
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