| Word Part of speech
| Meaning
| Example Sentence
|
| alternatives noun
| other options
| We can't offer you the raise you requested, but let's discuss some other alternatives.
|
| amplify verb
| expand; give more information
| Could you amplify on your proposal please.
|
| arbitration noun
| conflict that is addressed by using a neutral third party
| We're better to settle this between us, because a formal arbitration will cost both of us money.
|
| bargain verb
| try to change a person's mind by using various tactics
| We bargained on the last issue for over an hour before we agreed to take a break.
|
| bottom-line noun
| the lowest one is willing to go
| I'll accept a raise of one dollar per hour, but that's my bottom-line.
|
| collective adj
| together
| This is a collective concern, and it isn't fair to discuss it without Marie present.
|
| compensate verb
| make up for a loss
| If you are willing to work ten extra hours a week we will compensate you by paying you overtime.
|
| comply verb
| agree
| I'd be willing to comply if you can offer me my own private office.
|
| compromise verb
| changing one's mind/terms slightly in order to find a resolution
| We are willing to compromise on this issue because it means so much to you.
|
| concession noun
| a thing that is granted or accepted
| I think we can offer all of theseconcessions, but not all at once.
|
| conflict resolution noun
| general term for negotiations
| It is impossible to engage in conflict resolution when one of the parties refuses to listen.
|
| confront verb
| present an issue to someone directly
| I confronted my boss about being undervalued, and we're going to talk about things on Monday.
|
| consensus noun
| agreement by all
| It would be great if we could come to aconsensus by 5:00 P.M.
|
| cooperation noun
| the working together
| I have appreciated your cooperationthroughout these negotiations.
|
| counter proposal noun
| the offer/request which is presented second in response to the first proposal
| In their counter proposal they suggested that we keep their company name rather than creating a new one.
|
| counterattack verb/noun
| present other side of an issue
| Before we could start our counterattackthey suggested we sign a contract.
|
| counterpart noun
| person on the other side of the negotiations
| I tried to close the discussions at noon, but my counterpart would not stop talking.
|
| cordially verb/noun
| politely
| In the past I have had little respect for that client, but today she spoke cordially and listened to my point of view.
|
| demands adv
| needs/expectations that one side believes it deserves
| They had some last minute demands that were entirely unrealistic.
|
| deadlock noun
| point where neither party will give in
| When the discussions came to a deadlockwe wrote up a letter of intent to continue the negotiations next week.
|
| dispute noun
| argument/conflict
| I was hoping to avoid discussing last year'sdispute, but Monica is still holding a grudge.
|
| dominate verb
| have the most control/stronger presence
| Max has such a loud voice, he tends todominate the conversations.
|
| entitled adj
| be deserving of
| My contract says that I am entitled to full benefits after six months of employment.
|
| flexible adj
| open/willing to change
| We have always been flexible in terms of your working hours.
|
| haggling verb
| arguing back and forth (often about prices)
| We've been haggling over this issue for too long now.
|
| hostility noun
| long-term anger towards another
| I want you to know that we don't have anyhostility towards your company despite last year's mixup.
|
| high-ball verb
| make a request that is much higher than you expect to receive
| I'm planning to high-ball my expectations when I open the discussion.
|
| impulse noun
| quick decision without thought or time
| I acted on impulse when I signed that six-month contract.
|
| indecisive adj
| has difficulty choosing/making a decision
| They were so indecisive we finally asked them to take a break and come back next week.
|
| leverage noun
| (bargaining power) something that gives one party a greater chance at succeeding over another
| We have a little bit of leverage because we are the only stationary company in town.
|
| log-rolling verb
| trading one favour for another
| After a bit of log-rolling we came to an agreement that pleased both of us.
|
| low-ball verb
| offer something much lower than you think the opponent will ask for
| I was expecting my boss to low-ball in the initial offer, but he proposed a fair salary increase.
|
| mislead verb
| convince by altering or not telling the whole truth about something
| They misled us into thinking that everything could be resolved today.
|
| mutual adj
| agreed by both or all
| The decision to call off the merger wasmutual.
|
| objective noun
| goal for the outcome
| My prime objective is to have my family members added to my benefits plan.
|
| point of view noun
| person's ideas/ thoughts
| From my point of view it makes more sense to wait another six months.
|
| pressure verb
| work hard to convince another of an idea
| He pressured me to accept the terms by using intimidation tactics.
|
| proposal noun
| argument to present
| While I listened to their proposal I noted each of their objectives.
|
| receptive adj
| open to/interested in an idea
| His positive body language demonstrated that he was receptive to our suggestions.
|
| resentment noun
| anger held onto from a previous conflict
| Mary's resentment stems from our not choosing her to head the project.
|
| resistance noun
| a display of opposition
| We didn't expect so much resistance on the final issue.
|
| resolve verb
| end conflict, come to an agreement
| Before you can resolve your differences you'll both need to calm down.
|
| tactics noun
| strategies used to get one's goals met
| There are certain tactics that all skillful negotiators employ.
|
| tension noun
| feeling of stress/anxiety caused by heavy conflict
| There was a lot of tension in the room when George threatened to quit.
|
| trade-off noun
| terms that are offered in return for something else
| Lower payments over a longer period of time sounded like a fair trade-off until we asked about interest charges.
|
| ultimatum noun
| a final term that has serious consequences if not met
| His ultimatum was that if I didn't agree to give him the raise he asked for, he'd quit today without two week's notice.
|
| unrealistic adj
| very unlikely to happen
| It's unrealistic to think that we will have all of our demands met.
|
| victory noun
| a win
| We considered it a victory because they agreed to four of our five terms.
|
| yield verb
| to give in to another's requests
| The client will only yield to our conditions, if we agree to work over the holiday weekend.
|
