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Match the questions with the answers.


A. If everyone at the meeting votes the same way, the decision is 1. a) Ladies and gentlemen, I declare the meeting open. b) Lets get down to business, everyone.
B. How do you as a chairperson end an informal meeting? 2. a) Well, its rather difficult to say at the moment b) I am not in a position to comment on that just now.
C. How do you as a chairperson postpone a decision? 3. a) I propose we take a formal vote on it. b) Can we move to vote on this?
D. How can you interrupt a speaker politely? 4. unanimous
E. How can you show complete agreement with the last speakers suggestions? 5. a) Well, I think that just about wraps it up for today. b) Can we leave it at that for today?
F. How can you politely avoid answering a question? 6. a) Sorry to interrupt, but could I ask for clarification? b) Could I come in here for a moment?
G. How can you show disagreement politely? 7. a) I couldnt agree more. b) I am all in favour of that.
H. How do you as a chairperson move to the next point? 8. In the event of a tie (the same number of votes for and against), the Chair has the deciding vote.
I. You are the chairperson and are opening a meeting. What do you say? 9. a) apologies for absence b) minutes of last meeting c) matters arising from minutes d) items on todays agenda e) AOB (Any Other Business) f) date of next meeting
J. You are the chairperson. The discussion is getting away from the point. What do you say? 10. a) Mr./Madam Chair, may I have the floor? b) With the Chairs permission, Id like to comment on
K. You are the chairperson and think it is time to vote. What do you say? 11. a) Could we stick to the agenda, please? b) I think were getting side-tracked here.
L. You are at a formal meeting and would like to speak. What do you say? 12. a) If no one has anything to add, can we move on to? b) Now Id like to turn to item number
M. You are at a formal meeting and would like to make a proposal. What do you say? 13. Youre showing that you give your complete support to the proposal.
N. What should the agenda of a meeting include? 14. It means that you decide not to vote. This is called an abstention.
O. If you second a motion at a formal meeting, what are you doing? 15. a) I would like to propose the motion that b) I would like to move that
P. What is the casting vote? 16. a) Im sorry, but I cant agree with that. b) I can see what you mean, but
Q. What does to abstain from voting mean? 17. a) If no one objects, I suggest we leave this matter until b) With your approval, I propose we defer this until


IV. Communication skills

You are the representatives of a small local company. Your Sales Manager has just returned from a seminar on business and offers the idea of expanding the activity of your company and going overseas. The idea is rather attractive but it needs a lot of consideration and discussion, that is why Managing Director has informed everybody about the board meeting, where he would like to listen to the reports of Production Manager, Sales Manager, Marketing Manager, Finance Manager, Transportation Manager on this issue and to have a discussion based on the facts from these reports. He has also invited the representatives of Export Development Office, Bank representative and the Sales Manager from the company-distributor, which is located in the country where it is offered to export. Prepare a board meeting. At the end of the meeting you are to decide whether it is worth starting the export activity or not.


I. Programmed Unit:Pricing and Selling

1. Explain the following words from the text and translate the sentences in which they are used:


To quote a price

Overall cost


To work out the overall costs

In advance

Costing sheet

Profit margin

To affect

Unit price

To handle

The delivery or advice note





2. Answer the questions:

1. What must a company take into consideration before quoting a price?

2. When is the costing usually done?

3. What is usually built into the price when a quotation for a model is given?

4. What other factor affect the price of goods?

5. What does a big demand for a model allow a company to do?

6. What documents do the Sales staff handle?

7. What documents do the Accounts staff handle?

8. What is the function of the delivery note?

9. What does the statement indicate?


3. Fill in the blanks with the words and word combinations, given below:


Affect, profit margin, quantities, comparatively, a bill, unit price,

in advance, demand, accounts, signed, accompanies, delivery, charge, the costing, work out , involved


1. The law of supply and ________ can ________ the price of goods.

2. Our company produces goods in large _______ because it is __________ cheaper.

3. This product is in demand, that is why we can _______ a higher __________.

4. The Sales Department gives the ________ delivery note to the Account Department which sends the buyer _______ for the goods.

5. Usually a company _________ their overall costs __________.

6. Dont forget to build _________ into the price.

7. The _________ staff handles the forms _________ in charging for goods.

8. The ________ note __________ the goods in transit.

9. Before the production starts _________ should be done.



II. Listening Comprehension

Scene 1.

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