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What does the manager have to do when a complex problem arises?

Who made major contributions to management thinking?

Frederic W.Taylor, Gantt, Frank and Lillian Gilbreth, and Harrington Emerson made major contributions to management thinking.No one has had more influence on managers in the twentieth century than Frederic W.Taylor, an American engineer. He set a pattern for industrial work which many others have followed, and although his approach to management has been criticized, his ideas are still of practical importance.Taylor was supported in his efforts by Henry Gantt, Frank and Lillian Gilbreth, and Harrington Emerson. All of them became famous in their own rights. Frank and Lillian Gilbreth concentrated on motion study to develop more efficient ways to pour concrete, lay bricks, and perform many other repetitive tasks.Henry Gantt developed a control chart that is used to this day in production operations. Harrington Emerson set twelve principles of efficiency.

What is a manager`s primary responsibility?

Management is a set of activities directed at an organizationís resources with the aim of achieving organizational goals in an efficient and effective manner.

A manager is someone whose primary responsibility is to carry out the management process within an organization.

Why does decision-making involve a degree of risk?

After the manager identified and defined the problem, took into account the rules and principles of the company which may affect the final decision and analysed the problem, decided what additional information is necessary before a decision can be taken the manager will rarely have all the knowledge he needs. Getting the facts is essential in decision-making. This is one reason why making decisions involves a degree of risk. It is the managerís job to minimise that risk.

Once the problem has been defined and the facts collected, the manager should consider the options available for solving it. This is necessary because there are usually several ways of solving a problem and these several ways also involve a degree of risk.

What does the internal environment include?

The internal environment consists of the organizationís board of directors, employees, and culture. The internal environment includes the day-to-day forces within the organization in which managers perform their functions. Coping with managerial demands in the internal environment requires managers to have different skills and to perform different roles. Skill requirements and role performance are important forces in the internal environment.

Who are competitors?

Competitors are an organizationís opponents, the companies against which the organization competes for customers and needed resources (e.g., employees, raw materials, even other organizations) in the external environment.

What does the manager have to do when a complex problem arises?

When a complex problem arises, like where to locate a factory or which new products to develop, the manager has to collect facts and weigh up courses of action. He must be systematic in dealing with the problem. A useful approach to this sort of decision-making is as follows: the process consists of four phases: defining the problem; analyzing and collecting information; working out options and deciding on the best solution.


Date: 2015-12-24; view: 703

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