![]() CATEGORIES: BiologyChemistryConstructionCultureEcologyEconomyElectronicsFinanceGeographyHistoryInformaticsLawMathematicsMechanicsMedicineOtherPedagogyPhilosophyPhysicsPolicyPsychologySociologySportTourism |
Other Desired Skills & ExperienceSenior Software L3 Support Engineer VMAX Mainframe EMC Russia Center of Excellence
EMC Overview
Today, information technology is being transformed by four powerful trends—mobile, cloud computing, Big Data and social networking. Our strategy is to lead our customers on their journey to transform both their IT and business to stay ahead of these market trends. We pursue this strategy through our unique EMC Federation that includes EMC Information Infrastructure (EMCii), VMware, Pivotal and RSA. EMC Corporation is the world leader in information management solutions that store, protect, move, manage and access the explosion of content. We help people and businesses around the world unleash the power of their digital information. If you are passionate about technology and want to be part of the information management revolution, join more than 60,000+ EMCers around the world. Job Description L3 Support Engineer applies advanced systems level technical expertise to resolve standard to complex systems level customer issues. Customer issues may be received by Support Centers through automated dial-homes, voice initiated technical calls from EMC Customers, Customer Engineers, or remote maintenance calls and Web Support Calls. Identifies and provides resolutions to a diverse range of complex technical problems. Develop and implement resolutions to identified problems, and follows standard practices and procedures. This is a critical role in a fast paced environment in which you will work with a team of top-notch Escalation Support engineers in EMC’s Disk Library for Mainframe group. Primary responsibilities include remote debugging of software and hardware issues with mainframe tape emulation products.
Job responsibilities include:
Required Skills & Experience
Other Desired Skills & Experience
Education & Experience:
Joining us, you will get: · Salary to be discussed on the results of the interview, but not lower than the markets average · Medical, Life insurance for employees and your family in Russia and abroad · Opportunity to train in different sport teams: volleyball, football, kicker, chess, cycling, etc · Opportunity to participate in sports competitions among IT Community · Corporate trainings and certifications; Corporate English Classes · Possibility in Flexible working hours and Working from home · 33 days of paid vacation days plus 5 paid days off · Paid sick days; Doctor’s consultation at the office · Opportunity to participate in charity activities · Comfortable 24/7 office in the City Centre · Partial reimbursement of any sport activities · Regular teambuilding and corporate events · Corporate cell phone service and laptop
Date: 2015-12-11; view: 1278
|