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ManualsApplication Management is responsible for the management of manuals for all applications. Although these are normally developed by the Application Development teams or third party suppliers, Application Management is responsible for ensuring that the manuals are relevant to the operational versions of the applications. Three types of manuals are generally maintained by Application Management:
Manuals andStandard Operating Procedures Manuals should not be seen as a replacement for SOPs, but as input into the SOPs. SOPs should contain all aspects of applications that need to be managed as part of standard operations. If they are not extracted from the manuals, there is a high likelihood that they will be ignored or performed in a non-standard manner. Application Management should ensure that any such instructions are extracted from the manuals and inserted into separate SOP documentation for Operations. It is also responsible for ensuring that these instructions are updated with every change or new release of the software. Date: 2014-12-29; view: 1063
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