Learning Outcomes

On successful completion of the module, students will be able to:

· improve their organisation’s use of consultants, by being better able to decide when it is appropriate to use internal/external consultants, and why, and by being able to evaluate proposals from consulting firms effectively

· understand the role of the consultant and the components of an effective client-consultant relationship

· use key consulting tools and techniques

· understand how consulting assignments can be effectively sold and managed.

Recommended reading:

Czerniawska, F. (2003) Management Consulting I, Kingston Business School Open Learning Text

Toppin, G. and Czerniawska, F. (2005) Business Consulting: A Guide to How it Works and How to make it Work London: Economist

Beich, Elaine (1999) The Business of Consulting: The Basics and Beyond, Pfeffer Wiley, New York

Block, Peter (1999) Flawless Consulting, Jossey Bass Wiley, New York

Cockman, Peter, Bill Evans and Peter Reynolds (1992) Client-Centred Consulting: A Practical Guide, McGraw-Hill, Maidenhead

Charles J Fombrun and Mark D Nevins (2003) The Advice Business: Essential Tools and Models for Management Consulting, Pearson Prentice Hall

O’Shea, James and Charles Madigan (1997) Dangerous Company: The Consulting Powerhouses and the Businesses They Save and Ruin, Nicholas Brealey, London

Team and stakeholder Development in PROJECT MANAGEMENT

Pre-requisites: Fundamental PM Tools and Techniques (Semester 1/Year 1)

Co-requisites: None

MODULE SUMMARY (INDICATIVE)

This 20 hr course addresses the needs of international business people and project managers, as current/future managers specialising in a variety of sectors, to adopt, adapt and develop workable strategies that support and enable total organisational cultural sensitivity practices (in country and out of country) and to redefine and align institutional goals and operational constraints accordingly with these business requirements. Project Managers need soft skills development and in a global context these are often more used/abused than technical competencies. managing stakeholders is essential to success and understanding ethico-legal elements of HR practices as per projects.

Aims

The Course Objectives are:

1. To improve theoretical knowledge of stakeholder requirements in business practices
2. To understand practical application of these practices in an international setting
3. To develop acceptable behaviours in cultural sensitivity
4. To analyse competencies required at organisational, professional levels
5. The need for human resource management
6. Problems on matrix and virtual teams
7. How to create a high performance on multicultural teams using the 4A’s approach of:

Cultural Analysis: To learn about different cultures / Cultural Ability: To build the right personal attitude/ Cultural Agility: To create a responsive trans cultural and multicultural team/ Cultural Action: To use experts and lessons leaned

Date: 2015-01-12; view: 844