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On the advice of her lawyer, Isabella Hallberg sends the following letter after the meeting.
1. Notice:Without prejudice: words typed in a letter in order to indicate that nothing written in the letter is legally binding.
At 10.30 on June 5, Isabella Hallberg attends an appointment with Franchise Manager, Scott Ringer. After the initial pleasantries, they get down to business. Read the dialogue. Ringer Well, what can I do for you? Halberg I'd like to discuss Margareta Tntz's case with you. Ringer I thought that might be the reason for your visit. HallbergI'd like you to reconsider your decision. RingerI'm afraid that's not possible. Hallberg I find that very inconsistent — even hypocritical. RingerI'm sorry you feel that way, but the decision must stand. Hallberg But why? In our entire PR and in all our literature, we stress our high ethical standards. Everyone knows that the company supports equal opportunities for women — 60% of all our franchisees are women with children. But you won't allow me to offer a franchise to Margareta Tntz. Why? She is just the sort of person the company needs, and just the sort of person who deserves the company's support. Ringer Yes, I can see that from your point of view my decision must look very inconsistent. HallbergIt does. Ringer Is she a friend of yours? Hallberg No, she's a business contact. I met her when she applied for a franchise. But I like her. And I don't like the way we are treating her. Ringer I think I'd better explain. Hallberg I'd appreciate that. RingerWell, to be honest, when I received your proposal, I smelled a rat. So I made some inquiries. And I discovered that Ms Tntz isn't what she claims to be. Hallberg What on earth do you mean? Ringer I'm afraid she misled you. She didn't inherit one pharmacy from her husband. She inherited twenty from her father. Ms Tntz comes from a very wealthy Norwegian family. HallbergAre you certain about this? Ringer Absolutely sure. In the last eight years, she has sold 16 stores to pay her debts. At the moment she owes $ 750 000 in back taxes. She owes her suppliers as much again. She is effectively bankrupt. That's why she needs our franchise. Hallberg Oh my God.. RingerBy the way, have you seen any of her stores? HallbergNo-o.. I haven't. RingerThat was a mistake. Apparently, they are in very bad shape, and grossly mismanaged. The fact is that she is not a good business person. And I can tell you that we would not want her as a franchisee, now or ever. HalbergBut how ...but why were you suspicious? Ringer An inconsistency in your letter puzzled me. You said that Flavel's products were introduced to the Norwegian market through her stores. I happen to know that Flavel's products are sold exclusively by Mail Order. Hallberg I've been a complete fool. Ringer You mustn't blame yourself. We all make mistakes. You're still learning. HallbergNo, I didn't mean that. The problem is more serious than that. RingerIn what way? HallbergI lent her money. RingerHow much did you lend her? HallbergSeventy thousand dollars. She said she wanted to do some structural repairs to her premises so that they would be ready to be converted into Body Care Centers. I was so sure that she would be awarded the franchise that I lent her the money. RingerAnd that's the real reason you're here now. HallbergYes, it is. RingerI see... HallbergI'm afraid I've shown very poor judgment. Ringer You haven't been very frank either. HallbergI know. Ringer Was the money you lent your own money or company money? HallbergA mixture of both. RingerYou are aware that's a direct contravention of your agreement with us. HallbergYes, I am. I suppose you will want to terminate my contract? RingerThat's Wendy Rae's decision, not mine. We'd better go talk to her. HallbergYes... I'm sorry, Scott. RingerI’m sorry, too.
1. What is the reason which caused Body Care to be suspicious of Ms Tntz? a) Isabella Hallberg was lending Ms Tntz money. b) Flavel's products were said through mail order. c) Ms Tntz was making repairs to her shop.
Date: 2016-04-22; view: 1010
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