· If the product is satisfactory, we will place further orders with you in the future.
· If the prices quoted are competitive, and the quality is up to standard, we will order on a regular basis.
· Provided you can offer favourable quotations, and the guarantee delivery within four weeks from receipt of order, we will place regular orders with you.
Exercise 1 Below you will see parts of three letters of enquiry. Put the correct word or phrase in each blank. Choose from the following list. Use each item once only.
advertisement
discount
latest catalogue
price list
advise
faithfully
model
price range
current issue
forward
particularly
reference
Dear
information
payment
still available
A ..................... Sir I have seen your ..................... in the ...................... of " Office Weekly " and am interested in your range of office stationery. Could you please send me your ......................... and ........................... . I look ........................ to hearing from you. Yours ...................... .
B With .................... to your advertisement in today's " Times " , could you please send me ..................... about your office furniture . I am ......................... interested in your adjustable typist's chairs . C Some time ago we purchased from you some JF72 solar-powered pocket calculators. As this ....................... was so popular with our customers , we would like to know if it is ..................... . If so, would you kindly ...................... us of your terms of ........................ and any quantity .................... available . Could you also include details of any new models in the same ....................... .
Exercise 2 Below you will see parts of three letters answering an enquiry. Put the correct word or phrase in each blank. Choose from the following list. Use each item once only.
additional features
enclosed leaflet
further details
pleasure
competitive price
enquiring
hesitate
range
date
enquiry
In addition
sincerely
doing business
full details
in production
supply
A Dear Ms Prentice Thank you for your ................. of 3rd May about our office stationery. We have ................ in enclosing our latest catalogue and price list. We hope you will find it of interest. If you require any ............... , please do not .................. to contact us. Yours ............... . B Thank you for your letter of January 4th , asking about office furniture. The enclosed catalogue contains ................. of our range. In most cases we are able to ................... you with the goods you require within fourteen days. We look forward to receiving an order from you.
C Thank you for your letter of 1st June, .................. about the JF72 pocket calculator. This model is no longer ................... as it has been superseded by the JF73 solar-powered pocket calculator. As you will see from the ......................... , the new model has several ..................... at an extremely ....................... . We have also enclosed our latest catalogue giving details of the vast ..................... of electronic goods we supply. We allow a discount of 30% on purchases of not less than 50 of the same model, and 35% on quantities of not less than 100. ..................... , we give a discount of 3% for payment within fourteen days from ..................... of invoice. We look forward to .................... with you in the near future.
Exercise 3 Match these words from Exercise 2 with their definitions.
1. catalogue
2. trade discount
3. order
4. quantity discount
5. sample
6. terms of trade
A. details of conditions of sale B. price reduction to a company in the same business C. a small amount of a product offered free to a potential customer D. book giving details of items for sale E. request from a customer to supply goods F. price reduction for a large order
We are a software company ____________(3) in London and are currently developing a Windows-based scientific _________________(4) package for use in universities and research laboratories. We are interested in _____________(5) the programs we __________(6) from Unauthorised copying and duplication. Could you please ___________(7) us more technical information about your
RSP-11 software protection system ____________(8) with your current brochure and price list? We look ______________(9) to hearing from you.
Yours ________________(10).
Jane Shillingford
Jane Shillingford
_____________(11) Director
Exercise 5
In each of the following sentences, choose the correct word to fill the gap.
1. I would be _____________ if you could send me details of your PS/2 range.
a. thankful b. please c. content d. grateful
2. You were _____________ to us by our associates.
a. advised b. suggest c. recommended d. informed
3. We were given your ______________ by the Chamber of Commerce.
a. identity b. company c. name d. placing
4. Thank you for your letter ___________19 June.
a. in b. on c. of d. from
5. Please ____________enclosed our current catalogue and price list.
a. find b. look c. receive d. examine
6. We would appreciate ______________ you could send us further information
on your range of non-impact printers.
a. it that b. this c. when d. it if
7. I would be grateful if you could arrange for your Technical Director ________ on me.
a. will call b. is calling c. to call d. calls
8. We look forward ______________ from you.
a. hear b. to hear c. hearing d. to hearing
9. We would be grateful ______________ an early reply.
a. to b. of c. for d. with
10. Should you require anything further at this time, please do not _____________ to contact me.
