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Conducting yourself during the interview

 

Treat everyone you meet with scrupulous courtesy. Greet the interviewer by name, with a firm handshake, direct eye contact, and a smile. Show interest in everything the interviewer is saying. Answer each question in a positive, confident, forthright manner. Control nervousness. Some researchers say that only 10 per cent of communication is in your words; the rest is in how you look and act. Plan what to wear and consider situations that might arise so you can deal with them comfortably. Plan what you bring to the interview. Get a business card from your interviewer or host. Finally, don’t try to take charge of the interview.

 

To find out more about how a candidate will fit with a job, interviewers may ask


· situational questions;

· stress questions;

· questions about weak points;

· job-related questions;

· questions that discriminate

 

You will be evaluated on these four criteria:

· Education and experience.

· Mental qualities.

· Manner and personal traits.

· Appearance.

 

Communicating after the interview

 

Immediately after the interview, conduct a self-appraisal of your performance. Try to recall each question that was asked and evaluate your response. Also reevaluate your resume. Determine too whether you can improve your application letter on the basis of your interview experience. Make a computer entry or a file card for each interview listing the interviewer’s name, address, and phone number, the date of the interview, and any follow-up activity. Send a short thank-you note immediately after the interview and reaffirm your interest in the job. Your thank-you note should be short and may be either typed or handwritten.

 

If you have not heard from the interviewer by the deadline date for making a decision, telephone or email him/her for a status report. Your inquiry will keep your name and your interest in the position in the interviewer’s mind. Is someone else has been selected, you can continue your job search.


Supplementary material.

COMMUNICATION IN MANAGING AND SUPERVISING

 

PLAN.

1. Managerial interviewing.

2. Appraising performance.

3. Disciplining and motivating.

4. Communication and conflict.

5. Communicating with publics and shareholders.

 

Managerial interviewing

 

An interview is a meeting in which two or more individuals give and receive information. In a business interview, the participants typically serve both the organization’s goals and their own goals.

 

Plan the interview beforehand. Make at least a mental agenda. A manager mentally lists what is already known and what must be learnt from the persons in conflict.

 

Recruitment interview.

 

Negotiating

Most managers are involved in negotiating. Successful negotiation is where you get what you want. There are a number of factors that affect the negotiating process. All these factors - attitudes, personal needs, sources of power - should be considered before the negotiations. Your attitude means your high aspiration for good results, your commitment to the deal and determination to win. You should encourage and take into account the personal needs of the other party. Then people will be more willing to go along with you. The more you know about the other party, the more time you have to negotiate, the more power you’ll have. Start negotiations with a firm demand, but don’t be hostile. You may refer to the policy of your company or regulations. Before making concessions, find out what the other party wants. The longer you hold out, the more likely you are to get something in exchange. Don’t be afraid of reaching a deadlock, but do it in a way that doesn’t reduce your credibility. Try to keep the relationship friendly. It’s easier to get the agreement you want when the other party is well-disposed towards you. It’s essential to maintain trust and integrity.



 

The art of negotiation incorporates the following:

PLANNING

o Read and gather pre-negotiation documentation.

o Clarify important questions prior to the negotiation.

o Know the other party: business and culture.

o Decide objectives, strategy and agenda.

o Specify roles and responsibilities within the team.

o Inform people about date, location, and time.

o Prepare and rehearse your opening statement.

BEGINNING THE NEGOTIATION

o Create a positive atmosphere quickly.

o Respect cultural expectations of behavior.

o Establish a framework: agenda, procedure, roles.

o Agree on a timetable.

o State your position.

o Stress common interests.

DURING THE NEGOTIATION

o Listen and clarify the objectives of the other party.

o Check to make sure they understand you.

o Focus initially on areas of agreement.

o Make constructive proposals.

o Be clear, firm and to the point.

o Handle conflict positively.

o Be creative and flexible when bargaining.

o Reach a position of mutual advantage.

o Establish a positive working relationship at the outset.

ENDING THE NEGOTIATION

o Summarize and confirm the deal.

o Clarify future responsibilities.

o End positively.

AFTER THE NEGOTIATION

o Recognize successes.

o Learn from failure and improve for next time.

o Build up and extend the new relationship.

 

Watch nonverbals. Do not judge anything too soon. It is a good idea to list the questions in writing and to make notes of the applicant’s responses.

 

BFOQ (bona fide occupational qualification).

 

Use the interview time efficiently.


Date: 2016-03-03; view: 854


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