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Task 2 In pairs use the prompts to ask and answer questions, as in the example.

• barber's • laundrette • jeweller's • garage • optician's

1 watch/fix

A: Where can I have my watch

fixed?

B: At the jeweller's. eyes/test car/repair

2 eyes/test

3 car/repair

4 clothes/wash

5 moustache/trim

Task 3 Unit 32 ‘Ship or Sheep’

Practice 1 ♥ Listen and repeat:

sound 1: sea Sue sip ass Russ

sound 2: she shoe ship ash rush

Test. Tick the words you recognise in the sentences you hear:

1. a. Sue’s; b. shoes. 2. a. ass; b. ash. 3. a. puss; b. push. 4. a. sack; b. shack.

5. a. seats; b. sheets. 6. a. save; b. shave.

Practice 2 ♥ Listen and repeat:

sheets, shall, shop, shut, shouldn’t, Shaw, shake, show, shirts, sure, washing, machine, special, Marsh, wish, Swedish, English, shrunk, finished, demonstration.

Practice 3 A SPECIAL WASHING MACHINE

Mrs Marsh: Does this shop sell washing machines?

Mr Shaw: Yes. This is the newest washing machine, madam.

Mrs Marsh: Is it Swedish?

Mr Shaw: No, madam. It’s English.

Mrs Marsh: Please show me how it washes.

Mr Shaw: Shall I give you a demonstration? here are some sheets and shirts. You put them in the machine and shut the door. And you push this button.

Mrs Marsh: The machine shouldn’t shake like that, should it?

Mr Shaw: Washing machines always shake, madam. It’s finished now.

Mrs Marsh: But the sheets have shrunk, and so have the shirts.

Mr Shaw: Do you wish to buy this machine, madam?

Mrs Marsh: I’m not sure.

Joining sounds

Listen and repeat:

English__shops *Irish__sheets

Danish__ships * Polish__shirts

Scottish__sheep *Finnish__shorts

*Swedish__shampoo *Turkish__sugar

*French__champagne *Spanish__shoes

Conversation

Customer: Does this shop sell *Swedish shampoo?

Shop assistant: Yes. We have some special Swedish shampoo on this shelf.

Task 4 Making Complaints

Read the dialogues. Then, use the prompts to make either a mild or a strong complaint.

1 A: Excuse me.

B: Yes.

A: I'm afraid this T-shirt is the wrong size.

B: Oh I'm sorry. I'll get you another one right away.

2 A: I would like to return this radio.

B: I'm sorry, but we don't give refunds.

A: Well, then I want to speak to the manager. It doesn't work and I want my money back.

Useful language for Complaints
Mild I may be mistaken but ... I think there may be a problem with ... There seems to be something wrong with … Strong This just won't do ... I demand a refund ... This is just unacceptable.

Task5 Give the expressive reading of the dialogue and make up a similar one? Using a model

AT THE DEPARTMENT STORE

Shopwalker: What can we show you today, madam?

Ally: Millinery, please.

Shopwalker: Certainly, madam. This way. First floor. Please take the lift.

Shop assistant:Can I help you, madam?

Ally: Please show me a really smart hat to go with this coat and skirt.

Shop assistant: Certainly, madam. Now here is a really chic little hat. Personally, I should call it exquisite. Will you try it on, madam? A little small in the head? We can alter it for you. Madam looks three years younger.



Ally: No, I don't like it very much. Haven't you something a little quieter - not so striking. There were some very pretty hats in the window.

Shop assistant: Now here is a lovely little hat, very quiet. Isn't that becoming?

Ally: I like it awfully. How much is it?

Shop assistant: Twenty-nine pounds, madam. A bargain.

Ally: All right, I'll buy it.


Date: 2016-03-03; view: 1906


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