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Task 2 In pairs use the prompts to ask and answer questions, as in the example.
• barber's • laundrette • jeweller's • garage • optician's
1 watch/fix
A: Where can I have my watch
fixed?
B: At the jeweller's. eyes/test car/repair
2 eyes/test
3 car/repair
4 clothes/wash
5 moustache/trim
Task 3 Unit 32 ‘Ship or Sheep’
Practice 1 ♥ Listen and repeat:
sound 1: sea Sue sip ass Russ
sound 2: she shoe ship ash rush
Test. Tick the words you recognise in the sentences you hear:
1. a. Sue’s; b. shoes. 2. a. ass; b. ash. 3. a. puss; b. push. 4. a. sack; b. shack.
5. a. seats; b. sheets. 6. a. save; b. shave.
Practice 2 ♥ Listen and repeat:
sheets, shall, shop, shut, shouldn’t, Shaw, shake, show, shirts, sure, washing, machine, special, Marsh, wish, Swedish, English, shrunk, finished, demonstration.
Practice 3 A SPECIAL WASHING MACHINE
Mrs Marsh: Does this shop sell washing machines?
Mr Shaw: Yes. This is the newest washing machine, madam.
Mrs Marsh: Is it Swedish?
Mr Shaw: No, madam. It’s English.
Mrs Marsh: Please show me how it washes.
Mr Shaw: Shall I give you a demonstration? here are some sheets and shirts. You put them in the machine and shut the door. And you push this button.
Mrs Marsh: The machine shouldn’t shake like that, should it?
Mr Shaw: Washing machines always shake, madam. It’s finished now.
Mrs Marsh: But the sheets have shrunk, and so have the shirts.
Mr Shaw: Do you wish to buy this machine, madam?
Mrs Marsh: I’m not sure.
Joining sounds
Listen and repeat:
English__shops *Irish__sheets
Danish__ships * Polish__shirts
Scottish__sheep *Finnish__shorts
*Swedish__shampoo *Turkish__sugar
*French__champagne *Spanish__shoes
Conversation
Customer: Does this shop sell *Swedish shampoo?
Shop assistant: Yes. We have some special Swedish shampoo on this shelf.
Task 4 Making Complaints
Read the dialogues. Then, use the prompts to make either a mild or a strong complaint.
1 A: Excuse me.
B: Yes.
A: I'm afraid this T-shirt is the wrong size.
B: Oh I'm sorry. I'll get you another one right away.
2 A: I would like to return this radio.
B: I'm sorry, but we don't give refunds.
A: Well, then I want to speak to the manager. It doesn't work and I want my money back.
| Useful language for Complaints | |
| Mild I may be mistaken but ... I think there may be a problem with ... There seems to be something wrong with … | Strong This just won't do ... I demand a refund ... This is just unacceptable. |
Task5 Give the expressive reading of the dialogue and make up a similar one? Using a model
AT THE DEPARTMENT STORE
Shopwalker: What can we show you today, madam?
Ally: Millinery, please.
Shopwalker: Certainly, madam. This way. First floor. Please take the lift.
Shop assistant:Can I help you, madam?
Ally: Please show me a really smart hat to go with this coat and skirt.
Shop assistant: Certainly, madam. Now here is a really chic little hat. Personally, I should call it exquisite. Will you try it on, madam? A little small in the head? We can alter it for you. Madam looks three years younger.
Ally: No, I don't like it very much. Haven't you something a little quieter - not so striking. There were some very pretty hats in the window.
Shop assistant: Now here is a lovely little hat, very quiet. Isn't that becoming?
Ally: I like it awfully. How much is it?
Shop assistant: Twenty-nine pounds, madam. A bargain.
Ally: All right, I'll buy it.
Date: 2016-03-03; view: 2207
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