Examination questions УП, 2 семестр

1. What are the major processes in organization? (Units III, VI)

2. Which processes give life to the organization chart? U

3. Why is it vital to be aware of all the processes in organizations?

4. What is an organization’s structure? (Units III, VI) n

5. Why is it impossible to identify all the factors influencing individual behavior?

6. Why should organizational behavior follow the principles of human behavior? i

7. Why do certain roles appear in organizations?

8. What role in an organization would you like to perform and why? t

9. What is the position of a middle manager?

10. Would you like to take up the job of a middle manager and what is good/bad about it?

11. What factors within a society must every organization respond to? III

12. Which type of behavior is Japanese management focused on nowadays?

13. What can American managers learn from Japanese managers?

14. What can happen if managers ignore some laws and principles of psychology?

15. What is the main idea of contingency approach?

16. How can you explain contingency approach?

17. What sort of people would willingly use contingency approach?

18. What sort of people resent contingency approach?

19. Would you use contingency approach at work?

20. Why has contingency approach grown in popularity?

21. What should all the managers know about their employees? (Units III, IV) U

22. Why is it vital for a manager to be good at understanding individual behavior?

23. What is the range of individual characteristics a manager should know? n

24. Which characteristics have become increasingly important for managers lately?

25. What are the factors influencing individual behavior in organizations? i

26. Is there a generally accepted theory of motivation and why is it so important for managers? t

27. How is motivation related to the performance?

28. What are the objectives of the motivation theory?

29. Why is motivation theory so important for managers? IV

30. What does motivation provide in organization?

31. What would you motivate your staff with if you were a manager?

32. What are the common types of rewards?

33. How can performance provide employees with rewards?

34. How does an organization reward system influence an individual performance?

35. What rewards would you like to get at your work?

36. Which rewards would you prefer to get?

37. What rewards would not you care for?

38. How can one fight stress?

39. How do you fight stress?

40. What are some usual symptoms of stress?

41. What gives rise to stress?

42. What types of relations can there exist between an employee and a manager? (p.76-77)

43. Why are special procedures required in large companies to enable the employees to contact the management?

44. What is the main function of trade unions?

45. What is the collective bargaining?

46. What types of industrial action do you know? Give examples of industrial actions.

47. In what kind of companies is it easier to talk to the manager and settle problems and why?

1. What are the major processes in organization? The major process in org are Communication, decision making, performance evaluation, socialization and career development are processes in org.

3. Why is it vital to be aware of all the processes in org? Sometimes understanding process problems performance evaluation system result in a more accurate understanding of organizational behavior

4. What is the org structure? An org structure is the formal pattern of how it's people and jobs are grown. Structure is often illustrated by an organization chart.

5. Why is it impossible to identify all the factors influencing individual behavior? Our behavior in any situation involves the interaction of our personal characteristics and the characteristics of situation. Thus identifying all the factors is time – consuming and difficult, sometimes it is impossible.

6.Why should organizational behavior follow the principles of human behavior? The effectiveness of any organization is influenced greatly by human behavior. People are a resource common to all organizations, because of that org behavior follow the principles of human behavior.

7. Why do certain roles appear in org? Certain roles appear in org for high results. Some people must perform the roles of leaders, while others play the roles of followers. Any boss had been a follower before he became a leader.

8. What role in an org would you like to perform and why? I would like to perform the supervise role, because I can be responsible and I know how to find the right solutions.

9. What is the position of middle management? Some people must perform the roles of leaders, while others play the roles of followers. Any boss had been a follower before he became a leader. Middle management must perform both roles because they have both status and power.

10. Would you like to take up the job of a middle manager and what is good/bad about it? - Yes, i would like to take up the job. Middle manager is a good profession and he must perform both roles because they have both status and power.

15. What is the main idea of the contingency approach? The basic idea of the contingency approach is that there is no one best way to manage in every situation

16. How can you explain contingency approach? No one best way to manage. Personal manager has to make such decisions which will bring good result.

17. What sort of people would willingly use contingency approach? Given certain characteristics of a job and certain characteristics of the people doing the job, some management practices work better than others.

18. What sort of people resent contingency approach? When facing a problem a manager using the contingency approach does not assume that a particular approach will work.

19. Would you use contingency approach at work? Yes, I would. To solve the task the manager must look from different sides of the problem.

21. What should all the managers know about their employees? – One important principle of psychology is that each person is different. Each person has unique perceptions, personality and life experiences, different capabilities for learning and stress, different attitudes, values, beliefs, aspiration levels.

22.Why is it vital for a manager to be good at understanding individual behavior? Individual performance is the foundation of the org performance. Understanding individual behavior is therefore critical far effective management.

24.Which characteristics have become increasingly important for managers lately? - Individual capacity for learning and for coping with stress has become more and more important in resent years.

27. How is motivation related to the performance? - Manager must be concerned with motivation because they must be concerned with performance.

28.What are the objectives of the motivation theory? - motivation theory attemps to explain and predict how the behavior of individuals is aroused, started, sustained and stopped.

29.Why is motivation theory so important for managers? Motivation theory concerned about quality of performance.

32.What are the common types of rewards? Management can use reward to increase performance by present employees. It can also use reward to attract skilled employees to join the org. pay checks, raises and bonuses are important aspects of the reward system.

Date: 2016-03-03; view: 1727