Accompanying p. 140

Additional extras p. 164

Adjoining p. 15

adjusting p. 27

Admission p. 144

Adventurous p. 89

Aiding p. 46

Air-conditioned p. 15

Allocate a room p. 155

Allocation (Allocation Holder) p. 71

Alternative p. I28

Amenities p. 15

Annexe p. 152

Annoyed p. 82

Answerable to p. 153

Aperitif p. 57

Apology p. 81

Appalling p. 161

Apprentice p. 40

Archaeological site p. 89

Arguing p. 86

Assemble p 125

Assist p. 135

At your disposal p. 114

At your fingertips p. 103

Attentiveness p. 141

Attic p 29

Attractions p. 98

Autocue p. I 10

Availability chart p. 71

Baked p. 55 baize p. 114 bargaining p. 34 bill p.67 bleep p. 133 boasts p. 130 bonus p. 151 brochure p. 18 budget p. 29 buffet service p. 15 bungalows p. 15 business centre p. 151

Cabin p. 12

Calculate p. 156

Calm or calm down p. 78

Cancellation fee or charge p. 93

Candidate p. 38

Canvass p. 141

Capacity p. I 12

carpenter p. 40

Carved p. 55

Cash p. 66

Catering (for) p. 128

Catering for p. 128

Celebrated p. 13

Chain p 18

Chambermaids p. 31

Check out p. 68

Check something through p.158

Cheque p. 68

Child-proof p 94

Clientele p. 34

Cloakroom p. 103

Coated in p. 55

Collision damage waiver

(CDYV) p. 94 comes to p. 67

comes under the remit of p. 154 command of p. 37 commentary p. 93 commission p. 66 communal rooms p. Zi complain p. 85 complaint n p. 78 complimentary p. 160 conducive to p. 103 conference rooms p. 22 conferences p. 20 confirmation p. 48 conservatory p. 126 conveniences p. I 3 converted into p. 23 cope with p. 78 corporate client p. 46 cost effectiveness p. 171 counterparts p. 107 courteous p 36 courtesy bus p. 26 credit card p. 68 crisp p. 55

Cross-cultural training p. 105 crucial p. 101

Cruise p. 89 crunchy p. 55 crust p. 55 currency p. 73 current p. 59 custom-made p. 121

Expand p. 13 expiry date p. 69 extension p. 23 external to p. 36

Day-to-day p. 32

De luxe p. 151

Dealings with sb p. 154

Delegates p. 37

Deposit p. 69

Deposited p. 59

Designate p. 105

Designated areas p. 151

Dessert p. 56

Disabled p. 20

Disastrous p. 86

Discernible p. 170

Discount p. 71

Discreet p. 114

Disgusting p. Hi

Dispatch of luggage p. 154

Distinguish between p. 164

Double-checked p. 101

Dressing-gown p. 105

Dressing-table p. 59

Driving a hard bargain p. 171

Drop-off p. 93

Duties p, 34

Dust p. 80

Duty manager p. I 64

Facilities p. 10

Facility p. 59

Familiarization) trip p

Farewell p. 105

Fee p. 12

Filthy p. 61

Fire escape p. 29

Fitness centre p. 22

Flexibility p. 46

Flip-chart p. 103

Flooding p. 105

Folder p. 59

Folk dancing p. 15

For inclusion p. 98

Fort p. 144

Free Sale Agents p. 71

Freebie p. 167

Full-length mirrors p

Furnishings p. 24

Garlic p. 54 garnish p. 54 goods p. 119 gourmet p. 171 group traffic p. 121 guaranteed p. 90 guidance p. 121

Elaborate p. 12 empty p. 80 en suite p. 153 enhance p. 40 entails p. 39 entertainment p. 98 entrance charge p. 93 entrance fees p. 90 equipment p. 59 equipped with p. 94 escorting p. 138 evolve p. 168 exceptionally p. 24 exchange rate p. 73 exclusively for p. 114 excursion p. 90 exhibition p. 93

Have a preference for p. 156 heavy workload p. 34 herbs p. 55 heritage p. 138 high season p. 15 hire p. 89 hoists p. 26 homely p. 153 honeymoon p. 17 honeymooners p. 105 horticulture p. 40 hospitality board p. 135 hospitality p. 15

Hosting p. 140 hoteliers p. 34

Lodge p. 13 log-book p. 36 luxurious p. 12

Ignored p. 78

Imprint p. 69

In advance p. 13

In the event of sth p. 128

In-bound p. 170

In-house training p 40

Incentive tours p. 166

Included p. 93

Inclusive of p. 94

Incoming p. 121

Inspects p. 127

Install p. 29

Integration p. 46

Interconnecting with p. 103

Itinerary p. 125

Mailing list p. 169

Mailshot p. 169

Maintenance staff p. 40

Major items of expenditure p, 170

Make excuses p. 85

Manual p. 42

Market segments p. 46

Mass-market tour operator p. 141

Matching p. 46

Mediator p. 140

meet sb's requirements p, 47

mileage p. 94

Modules p. 46

Juicy p. 55

Date: 2015-12-24; view: 646