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VII. Write the sentences in this letter in the correct order.

Dear Mr. Green

a. Members of our sales team will present the service

b .after the presentation

c. We would like to invite you to lunch of

d. and there will be an opportunity to ask questions

e. there will be dinner in the main restaurant

f. our new courier service on 6 March

g. I very much hope that you can attend

j. at the Grand Hotel at 6:30 p.m.

Best regards

Peter Pod


Write one of the following emails. Invent any details you need.

I.1. To Hans Mauer, car-leasing, to request a test-drive of a car

for your office use. Offer to telephone at a time suitable for him.

2. To Anna Wilson, requesting a demonstration of a new intercom system.

You have her name from a friend, Ted Collins, whose offices have

had this installed. Offer to telephone at a time suitable for her.

3. To Noriaki Kasogi, product manager of a tire factory in Japan.

You want to tell him the dates of the Automobile Exhibition in Detroit and find out if he wants you to arrange a hotel for him.

4. To Miranda, an American friend who you are hoping to meet at the conference you are in charge of next month. You are enclosing the conference information and you want to meet one night for dinner.

II. You are visiting Switzerland on a business trip next week with your colleague.

Write an e-mail to your colleague:

–thanking him or her for booking your tickets

–apologizing for losing the itenary he or she gave you

–asking him or her to send it to you again



Learn how to deal with glass ceiling and discrimination at work; how to give flowers to your business partners; learn about product tampering.

Lesson 1. Business cards


I. Have you ever given anybody your business card? How was it?

II. Have you ever got business cards? How did you receive it?


I. Read the text about how to give and receive business cards correctly.

Take your time. It's impossible to convey respect if you fling your card at someone. Remember that the left hand is considered unclean in the Islamic world. Even in many non-Islamic areas of Africa and Asia, the tradition has evolved of using the right hand in preference over the left.

In some parts of Asia (notably Japan), presenting a card with two hands conveys respect. When using both hands, hold your card by the two upper corners.

When you receive a business card, immediately take time to read it. This is a good time to repeat the person's name, especially if it is in a language you're not familiar with. While you may write on your own card, never write on someone else's business card.

Ideally, you should store your business cards in a small case. If you don't have a card case with you, put your cards in a front or side pocket.

It's only polite to have your card translated into the local language. One side of the card should be in your language, the opposite side in the local language.

Bring plenty of cards. In some countries, you will need two for each one-to-one visit, since the secretary will keep one card.

From Wikipedia, the Free Encyclopedia

II. Make your own business card. Roleplay the situation of giving and receiving them according to the cultural preferences.

Date: 2015-12-24; view: 1994

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I.Read the letter written to a newspaper advice column. Discuss possible solutions with a partner and then write a reply to the woman. | Lesson 2. Glass ceiling
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