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Look at the sentences below from her conversations. Find and correct one mistake in each sentence.

1. I need return tickets and accommodations for my colleague Michael Wise.

2. Can you get me a fly to Boston on the 26th?

3. Do you know what hotel he wants to love in?

4. Manchester to Boston, departing 09.15 arriving in Boston 15.15 local hour.

5. That’s with a changeover at New York.

6. I’ll put him on the wait list and see.

Now listen to the conversation between Sarah and Lucy again and mark each sentence below true (T) or false (F).

1. The company Mike and Sarah work for is called DEL Graphics.

2. Sarah wants Mike’s hotel to be in the centre of town but inexpensive.

3. She books the flights.

4. There’s a problem with the return to Britain on the 28th.

4. Lucy phones Sarah back with Mike’s travel details. Listen to their conversation and complete these extracts.

1. He…………………………..on BLE flight 466 to Boston via New York on the 26th.

2. In Boston……………………………………..at the Liberty Inn on the 26th and 27th.

3. I………………………………………………….all the prices to you this afternoon.

4. You……...on Monday 26th on BLE flight 466, departing from Manchester at 09:15.

5. You…………………………………………….at the Liberty inn for the two nights.


I. What you would say in these situations?

Example: You are at the flight check-in desk. The check-in assistant insists that your hand luggage needs to go in the hold?

Is that necessary? It’s very light/small............

a. Tell the airline check-in clerk your seating preferences

b.Phone a hotel and book a double room

c.You arrive at your hotel. What do you say to your receptionist?

d.Phone a colleague to say that your flight has been delayed

II. Make a phone call to a travel agent to arrange flights and accommodation for a business trip to two different cities, with one night in each city. A tour operator should find out:

1) the passenger’s name

2) the flight number

3) the destination

4) the date booked

5) the date he/she wants to

III. Make up dialogues based on these situations.

1. You are on a plane going to England. It’s your first trip abroad. A passenger next to you happens to be an experienced traveler. He is kind and ready to help you in any way and give you any information you need. Have a talk with him.

2. You can’t find your black leather suit-case on arrival. You are worried as your case contains not only your personal effects but also some important booklets. Ask the airline clerk to help you with your problem.

3. You’ve come to the place of your business mission. You are going to stay there for a short period of time. Mr. Brown whom you know personally meets you. Exchange several remarks on your flight and the programme of your stay.


Write a letter to your travel agent, telling them your schedule for a business trip.

Ask them to book you flights and hotels.

Lesson 4. Staying at the hotel

Warm up

I. Answer the following questions.

· Have you ever stayed at a hotel? What services were available?

· What are guests requested to do when they stay at hotels?

· Is it necessary to confirm reservation?

· What is a motel?

· What is a guest house?

Active vocabulary

Never before in the history of the world have businessmen traveled so much as they do today. It is not surprising because we are living in the world of growing international trade and expanding economic and technical cooperation.

Fascinating though it is for tourists, traveling has, however, become the most tiring of all the occupations for many businessmen and experts. Choosing a comfortable hotel to stay at is therefore a matter of importance.

There are plenty of good hotels, motels and guest-houses in the world conveniently located for major business centers.

Date: 2015-12-24; view: 1452

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