This Agreement may be executed in one or more counterparts. Each counterpart will be deemed an original, but all counterparts together will constitute one and the same instrument.

This Agreement has been signed in the English language. In case of conflict between the English language version of this Agreement and any version or translation in any other language, the English language version will control.

IN WITNESS WHEREOF the parties have caused this Agreement to be signed in two original copies by their duly authorised representatives, each party declaring it has received one signed original.

Document reviewed and approved by CUSTOMER Global Sourcing Organisation.

CUSTOMER Global Procurement

By: _____________________________________

Name:

Title: Purchasing Manager (EMEA 3^rd Party Services)

Date: ___________________________________

ATTACHMENT A

Scope of Work Template between CUSTOMER and Supplier

CUSTOMER and the Supplier will sign Scope of Works to describe the different Support Services, which the supplier will provide to CUSTOMER. Supplier agrees to comply with this Scope of Work template for all services requirements.
CUSTOMER will provide to each SoW a unique Scope of Work number.

The Content and structuring of the Scope of Work should be:

1. Overview

The Supplier, ____ AG, _____ 1, 10000 ____, herein after referred to as “Supplier” and CUSTOMER Entity in Country herein after referred to as “CUSTOMER” have agreed a Agreement to govern the provision of Services by Supplier for CUSTOMER Customer. This Scope of Work15.X contains certain terms and conditions in addition to the Agreement that will apply to the provision of the Services provided by Supplier.

This Scope of Work is incorporated into the “Agreement” by reference, except where specifically stated to the contrary.

This SoW outlines the Service Level Agreements that CUSTOMER shall contract to Supplier for the delivery of such Services. These Services are detailed in this SoW:

· (Please enter here a brief description of the contracted service)

This SoW does not include the following services;

· (Please enter here a brief description of the not contracted service)

In addition, this SoW refers specifically to the Supported Sites herein referred to as ” Registered Site” and Supported Products herein referred to “Supported Products” as detailed in Clause 2 and 3.

Registered Sites and Customer Details

Supported Products

Description of Services

o Service Details

o Service Level

o Spares provisioning

Pricing, Conditions and Duration

Call Flow and Contact Details

As per SECTION 9. of the main Frame Agreement, which will be part of the Agreement.

IN WITNESS WHEREOF the parties have caused this Schedule to be signed in English in two original copies by their duly authorized representatives, each party declaring it has received one signed original.

ATTACHMENT B

Date: 2015-12-24; view: 1381