III. Match the following definitions with the word-combinations below.
1. the most important group of people who apprehend a particular kind of information
a hold someone in high esteem
2. amount of money that a business makes
b perform well
3. complete an action or activity in a skilful or effective way
c an umbrella
4. not to tell someone about something because you want to keep it secret from them
d keep someone in the dark
5. series of actions characterized by the ability to both send and receive messages
e block to communication
6. comments about how well or how badly someone is doing something, which are intended to help them do it better
f feedback
7. get qualities that make people believe you are honest, fair, and reliable
g timeliness, openness and honesty
8. an honest way of speaking and behaving in the situations happening at the most suitable time
h cascade
9. informing people about someone or something and considering differences and similarities of the facts
i gain trust and credibility
10. make it possible for a process of giving information to start again after it has stopped
j unblock communication channels
11. occasion when a group of people meet to learn about a particular subject
k province of human resources
12. create a set of principles that you use when you are forming your decisions and judgments
l bottom line
13. a lot of specific things of the same general type
m workshop session
14. regard someone with admiration and respect
n internal communication
15. the process of giving information within an organization
o grapevine
16. subject area of the department within a company that is responsible for employing and training people
p provide a framework
17. flow down in large amounts
q debrief
18. something that stops the process of giving information or of making emotions or ideas known to someone
19. report about an important job one has just done
20. spreading information from one person to another through conversation
r sharing and comparing informations key audiencet two-way process
IV. Complete the words.
1. He keeps a careful eye on the b______ l______.
2. You’ve k______ us totally i___ t___ d______ about what happened that night.
3. Thanks to the UN’s t______, a crisis was avoided.
4. Newsgroups enable patients to s______ i_______ and offer each other support.
5. This new concession could u______ talks aimed at ending the strike.
6. We can reach these markets through our existing distribution c______.
7. Einstein’s research p______ much of the theoretical f______for particle physics.
8. The u______ term ‘computer-aided design’ includes a wide range of different techniques.
9. She has always been h______ i___ h___ e___by fellow actors.
10. Dark hair c______ to her shoulders.
11. There was recently held a small-business w______ s______ on combating drug use in the workplace.
12. We launched a customer survey to obtain a f______ on customer perception of our products, service and performance.
13. We believe we have the h______ r______, the management resources and the capital for this project.
14. The measures are necessary to restore public t______ in the futures markets.
15. The family finances are his wife’s p______.
16. The returning bomber crews were d______.
17. I heard on the g______ that you left your job.
