Language development
Exercise 1. Types of letters
Match each statement(1-10) with the proper term.
1. Tells the addressee you want to quit your job
2. Breaks news
3. Formally confirms the adressee you have received his message
4. First contact with a new employer ?
5. Letter you send as an answer to his message
6. Tells your potential client what your sales conditions are
7. Tells your addressee when he/she can expect the goods
8. You send these if your client doesn't pay
9. Usually a sales letter and one or more folders, sent to many prospects at the same time
10. Says you're sorry for what went wrong
| a. acknowledgement
b. price quotation
c. enquiry
d. complaint
e. sales letter
f. execution of order
g. reply
h. letter of application
i. letterhead
j. sample
k. collection letters
l. letter declining application
m. letter of resignation
n. announcement
o. apology
p. invoice
q. mailing
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Exercise 2. Letter Layout
Here are the beginnings and endings of three letters:
P. O. Box No. 82, New Place
Liverpool L69 3HS
8/9/98
The manager
Browne & Green Ltd.
5 High Street
Hereford HR1 2CD
Dear Sir
Yours faithfully
F. Waite (Miss)
Assistant manager, Claims
| | 1.
2 Elm Avenue
Southland
SS4 7BD
Dr D. Black, Principal
Globe School of Languages
66 Grimshaw Gardens
Folkestone
Kent CT20 2PY
3/8/94
Dear Dr Black,
Yours sincerely
John White
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3.
A Information
As you can see, even the beginnings and endings of the letters contain information about the following:
1. When the letter was written and sent.
2. Who wrote it.
3. Where they can be contacted.
4. Who the letter is written to.
5. Where they are.
Answer the following
a) Who lives at Churn Farm?
b) Where does John White live?
c) Who is the manager of Browne & Green's?
d) Where is the head office of Life Royal?
e) Who is in charge of the Globe School of Languages?
f) What is the job of F. Waite?
g) Does she know the person she is writing to?
h) Where is the Globe School?
i) Are all three letters business letters?
j) Which two writers know each other best?
B Formality
The three letters are not the same. They use different forms of greeting and different types of presentation. They are written with different degrees of formality, depending on how well the writers know each other.
Arrange the letters in order of formality:
a) Most formal (letter )
b) (letter )
c) Least formal (letter _)
Date: 2015-12-11; view: 869
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