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Me an extra three weeks to deliver, but I had to give them aDiscount and find someone else to clean up the mess That Glaptech made. Fortunately, I have a cousin in New York who could do it, but he charged New York prices, and I Had to pay him to fix the program that I had already paid Glaptech to write. I actually lost money on the job. Plus, this is a small town, and it certainly didn't do my reputation any good to be late. I just hope that I don't lose a customer Because of this. Mrs Hayes: Well, if you do lose the customer and they were a Long-standing customer and Glaptech knew it, and if we can Prove all of that at trial, you might be able to recover what are called 'consequential damages'. I'll get back to that in A second. First of all, they breached the contract by not Delivering the goods that you had ordered, that is to say a Program that would work on both PC and Mac. You were Able to fix the problem. Did you get in touch with anyone besides your cousin, say, another programmer here in town? Mr Anderson: Nope, I had no time and I wasn't going to mess Around. Part II Mr Anderson: Nope, I had no time and I wasn't going to mess Around. Mrs Hayes: Ah, that could be a bit of a problem. You're Supposed to mitigate your damages, which means that you Had to make a reasonable effort to solve the problem as inexpensively as possible. You don't have to get the lowest possible price, but in the best-case scenario, you'd have Shopped around at least a little, preferably locally. If we can't show the court that another programmer would have Charged more or less the same as your cousin and done the same quality work, you'll only be able to recover what a Local programmer would have charged for the work. Mr Anderson: That's not fair. I really want to make these guys pay. This whole thing really upset me. I couldn't sleep and I Lost a lot of weight from the stress. Mrs Hayes: Well, since this is a contract case, you can't recover for your emotional injury - you're only entitled to get What you would have gotten if the contract had been fulfilled. In the same way,you can't get punitive damages - you can't 'punish' someone for not fulfilling a contract, you can only get what's called the 'benefit of your bargain'. On The other hand, you may be able to get what I mentioned Earlier, consequential damages, which are damages that Flow from the result of the breach of contract. Did they know what your deadline was? Mr Anderson: Yes, I told them on the phone a dozen times. Mrs Hayes: Good. I need to look closely at the contract. If it doesn't waive consequential damages, you should be able to recover the 10% discount that you had to give the ferry Company. We just need to show that they could have foreseen that you'd have to give your customer a discount if The program they designed was unsatisfactory and had to be Fixed, thus forcing you to deliver the goods late. That shouldn't be hard. As I mentioned before, if you lose the Customer, you may be able to recover damages for that as Well. But I have to warn you that proving that they could have Date: 2015-12-11; view: 924
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