What This Course Asks of YouH opefully by now you are convinced that this course has much to offer in
terms of practical benefits, personal growth, and knowledge of an interactive,
dynamic process. Now it is time to consider: what does this course ask
of you in return?
Obviously, the course asks that you make a commitment of time and energy.
But beyond this commitment, the course asks that you take seriously your ethical
responsibilities as a communicator. Public speaking can be a powerful tool in shaping
the attitudes and actions of listeners. As such, it requires great respect for and
sensitivity to your responsibilities as a speaker.
Because just about every aspect of putting together and presenting speeches can
raise ethical questions, you will encounter relevant discussions and Ethics Alert!
features throughout this text. In addition, the code of ethics of the National
Communication Association, the Credo for Ethical Communication, is reprinted
at the end of this chapter. In this final section, we discuss three major considerations
that underlie ethical public speaking: respect for the integrity of ideas and information,
a genuine concern for consequences, and the shared responsibilities of listeners.
Respect for the Integrity of
Ideas and Information
Respect for the integrity of ideas and information requires that you speak from responsible
knowledge, use communication techniques carefully, and avoid plagiarism.
Speaking from Responsible Knowledge. No one expects you to be an
expert as you speak in class. You should, however, make an effort to acquire
responsible knowledge of your subject. As we discuss in detail in Chapter 7,
responsible knowledge of a topic includes
I knowing the main points of concern.
I understanding what experts believe about them.
Have students identify a speaker
they regard as credible and
charismatic. Discuss what factors
or behaviors contribute to this
perception. Note any differences
in responses between ESL students
and their classmates.
Have students keep a record of
the changes they notice in themselves
while they are in the public
speaking course. Are they
more willing to speak out in
other classes? Do they participate
more freely in groups?
Ask students to describe an incidence
of public communication
that they felt was unethical.
Consider what factors were
involved and whether this made
them change their opinion of the
communicator.
responsible knowledge An understanding
of the major features, issues, information,
latest developments, and local
applications relevant to a topic.
Public Speaking, Eighth Edition, by Michael Osborn, Suzanne Osborn and Randall Osborn. Published by Allyn & Bacon.
Copyright © 2007 by Pearson Education, Inc.
18 Part One The Foundations of Public Speaking
I being aware of the most recent events or discoveries concerning them.
I realizing how these points affect the lives of listeners.
Responsible knowledge requires that you know more about a topic than your audience
so that your speech has something useful to give them.
Consider how Stephen Huff, one of our students at the University of Memphis,
acquired responsible knowledge for an informative speech. Stephen knew little about
earthquakes before his speech, but he knew that Memphis was on the New Madrid
fault and that this location could mean trouble. He also knew that a major earthquake
research center was located on campus. Stephen arranged for an interview with the
center s director. During the interview, he asked a series of well-planned questions:
Where was the New Madrid fault, and what was the history of its activity?
What was the probability of a major quake in the area in the near future?
How prepared was Memphis for a major quake?
What kind of damage could result?
How could his listeners prepare for it?
What readings would the director recommend?
All these questions were designed to gain knowledge that would interest and benefit
his listeners. Armed with knowledge from the interview, Stephen went to the
library and found the readings suggested by the director. He was well on his way to
giving a good speech.
You should follow Stephen s example. Acquiring responsible knowledge takes
time and effort, but it is well worth the work.
Careful Use of Communication Techniques. Some of the most useful
techniques for communicating ideas and information can also be misused by speakers
to confuse or mislead an audience or to hide the speaker s agenda. Consider, for
instance, the practice called quoting out of context. In Chapter 8, we encourage you
to cite experts and respected authorities to support important and controversial
assertions. However, this becomes ethically troublesome when speakers distort the
meanings of such statements to support their own positions.
Many social activists, for instance, argue that certain leaders routinely invoke
Martin Luther King s dream of a color-blind society to roll back the progressive
social reforms that he helped to inspire. In his famous I Have a Dream speech, for
example, King offered his vision of a world in which we would judge people not
by the color of their skin but by the content of their character. One state official
offered these words to justify ending scholarships to the state s college and universities
targeted for black students. A prominent governor used the same dream to
explain why he was appointing only white men to the board running the university
system in his state. A well-known theater critic in New York invoked King s wisdom
to condemn the formation of black theatrical companies.18
The problem, of course, is that these people were using King s own words to
defeat the kinds of things he wanted to encourage. King wanted to remove the massive
barriers of segregation that had too long constrained the advancement of black
people. These manipulators of his words applied his principles out of the context of
that purpose to attack programs and policies specifically designed to help black people
recover from a history of oppression.
Environmentalists also point to an example of quoting out of context, which
they feel may have grave consequences for our planet s future. They allege that the
quoting out of context An unethical
use of a quotation that changes or distorts
the original speaker s meaning or
intent by not including parts of the quote.
Public Speaking, Eighth Edition, by Michael Osborn, Suzanne Osborn and Randall Osborn. Published by Allyn & Bacon.
Copyright © 2007 by Pearson Education, Inc.
Chapter 1 Public Speaking and You 19
Bush administration distorted a National Academy of Sciences report in 2001 to justify
not taking decisive action sooner to counter global warming. After pointing out
alarming signs of climate change, the report had concluded: The changes observed
over the last several decades are likely mostly due to human activities, but we cannot
rule out that some significant part of these changes are also a reflection of natural
variability. In responding to the report, government representatives focused on
the natural variability qualifier to make the claim that the report was inconclusive
as to whether global warming was caused by humans.19
To avoid such ethical problems, be sure you are representing experts positions
fairly when you cite them in your speeches. Throughout this text, we discuss
the potential misuse of evidence, reasoning, language, visual aids, and other
powerful communication techniques. You should avoid such practices like
the plague!
Avoiding Academic Dishonesty. For a variety of reasons, rates of academic
dishonesty are apparently rising on college campuses.20 Most colleges consider this
increase a serious threat to the integrity of higher education, and they stipulate
penalties ranging from a major grade reduction to suspension or even expulsion
from the university. You can probably find your university s policy in your student
handbook or on your college Web site. Your communication department or instructor
may have additional definitions and rules regarding academic dishonesty.
The most blatant form of such dishonesty is plagiarism, presenting the ideas or
words of others as though they were your own. Related abuses include parroting an
article or speech from a newspaper, magazine, or Internet site as if it were your own
creation; cutting and pasting passages verbatim from multiple sources and splicing
them together as your own speech; collusion, or working with another student
to present the same speech in different sections of the public speaking course, and
the willful misuse or fabrication of sources of information.
We strongly discourage you from committing academic dishonesty in this or
any other college classes. Instructors are better at spotting academic dishonesty than
some students may realize. Many departments keep files of speeches and speech
outlines, instructors do talk to each other, and there are Internet resources that
instructors can use for looking up stock speeches that have been pulled or purchased
from the Internet. If you misrepresent information, you are only cheating
yourself regardless of whether you get caught. You likely will not speak well when
you do not prepare and present your own work. You end up compromising all the
benefits we have described.
A Concern for Consequences
Recognizing the power of communication leads ethical speakers to a genuine concern
for how their words might affect the lives of others. Serious speeches most
often convey moral visions or dreams of communities that speakers want to promote.
Speakers must reflect upon the larger consequences of making these dreams
into reality.
Another related concern is the impact of our speaking on the quality and
integrity of public communication itself. There can be occasions that tempt us,
times when the right ends might seem to justify unethical means. In the final days
of a heated political campaign, for example, when we know that we re right and
they re wrong, it might seem acceptable for our preferred candidates to rely on
ugly character attacks, shameless fear-mongering, and fallacies such as we discuss in
plagiarism Presenting the ideas and
words of others without crediting them as
sources.
Public Speaking, Eighth Edition, by Michael Osborn, Suzanne Osborn and Randall Osborn. Published by Allyn & Bacon.
Copyright © 2007 by Pearson Education, Inc.
20 Part One The Foundations of Public Speaking
Ethics Alert 1.1
Avoiding Plagiarism
Avoiding plagiarism is a matter of faith between yourself, your instructor, and your classmates.
Be especially alert to the following:
6. Identify your sources of information:
According to The 2008 American
Almanac, tin cans were first used in
1811 as a means of preserving food ; or
The latest issue of Time magazine notes
that . . . .
7. Introduce your sources as lead-ins to
direct quotations: Studs Terkel has said
that a book about work is, by its very
nature, about violence to the spirit as
well as the body.
8. Allow yourself enough time to research
and prepare your presentation.
9. Take careful notes as you do your
research so that you don t later confuse
your own thoughts and words with
those of others.
1. Don t present or summarize someone
else s speech, article, or essay as though
it were your own.
2. Draw information and ideas from a variety
of sources, then interpret them to
create your own point of view.
3. Don t parrot other people s language and
ideas as though they were your own.
4. Always provide oral citations for direct
quotations, paraphrased material, or
especially striking language, letting listeners
know who said the words, where,
and when.
5. Credit those who originate ideas: John
Sheets, director of secondary curriculum
and instruction at Duke University, suggests
there are three criteria we should
apply in evaluating our high schools.
Chapter 15. But we need to always ask ourselves whether
short-term benefits are worth the long-term damage of creating
a communication climate in which such blatantly
unethical practices are now seen to be justifiable under certain
circumstances. Public communication in democratic
societies should foster informed and rational decision making
while reinforcing a commitment to open, tolerant, and
civil discussion of issues.21
The Shared Responsibilities
of Listeners
Finally, no discussion of public speaking ethics would be
complete without considering the shared responsibilities of
listeners. Often we talk to people who have grown disenchanted
with the quality of public discourse and the very
prospect of democracy. It is disheartening to hear them cite
their cynicism as an excuse for tuning out and ignoring
public issues altogether. Nothing does more to reinforce dishonesty
and demagoguery in public discussions than ignorance
born of cynical indifference among otherwise good
and intelligent citizens. Listeners are the ultimate arbiters
of communication transactions. If public speaking is to be
Constructive listeners encourage speakers, listen to
speeches with open minds, and emphasize the positive
values of messages.
Public Speaking, Eighth Edition, by Michael Osborn, Suzanne Osborn and Randall Osborn. Published by Allyn & Bacon.
Copyright © 2007 by Pearson Education, Inc.
Chapter 1 Public Speaking and You 21
Your public speaking class offers you many benefits.
First, it helps you develop an array of practical skills
ranging from techniques for the control of communication
anxiety to learning how to express yourself with
power and conviction. It increases your chances of success
both in school and in your later professional life.
It also helps you to become a better citizen, ready to
participate in the communication life of a democratic
society.
Second, the class offers important opportunities for
personal growth. It helps you understand better your
own strengths and limitations and introduces you to a
rich tradition of learning, the wisdom concerning public
speaking that has accumulated since the time of
Plato and Aristotle. It also helps you expand your cultural
horizons by exposing you to the variety of backgrounds
represented in the typical public speaking class.
Third, the class helps you develop knowledge of
an interactive, dynamic process that can enrich many
dimensions of your life. As an interactive process,
public speaking touches upon such factors as source,
message, medium, encoding and decoding, interference,
receiver, feedback, and communication setting.
As a dynamic process, public speaking helps replace
division among people with identification among
them. It helps people overcome the barriers that separate
them, and it encourages their spiritual growth in
communities.
The public speaking class asks several things from
you in return. First, it asks for an appropriate commitment
of time and energy. Second, it asks that you treat
the power of speech with respect and ethical sensitivity.
You must speak from responsible knowledge, and avoid
the misuse of public speaking techniques and the temptations
of plagiarism. You should cultivate concern for
how your words might affect others. You should also
take seriously your role as a critical and constructive listener
for classroom speeches.
In Summary
1. Visualize yourself as the speaker you hope to
become by the end of this class. What specific skills
will you have to acquire to make this ideal a reality?
2. Bring to class examples of advertisements that
you think are ethical and unethical, and explain
why.
3. Do you agree that it is better to think of American
culture as a bouillabaisse or chorus rather than
as a melting pot ? Can you think of other desirable
metaphors for American identity?
4. Begin keeping a speech evaluation diary in which
you record comments on effective and ineffective,
ethical and unethical speeches you hear both in
and out of class. As you observe speeches, ask
yourself the following questions:
(1) How did the speaker rate in terms of credibility?
(2) Was the speech well adapted to its listeners
needs and interests?
(3) Did the speech take into account the cultural
complexity of its audience?
(4) Was the message clear and well structured?
(5) Did the medium pose any problems?
(6) Was the language and presentation of the
speech effective?
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