Business communication in collective.

Mark Diamond

4701 pine Street, Ap.50

Philadelphia, PA 19143

Tel. l-(215)-748-3037

Mr. Marinichenko

79 Avenue

New Your, N.Y. 12298

USA

April 2, 1992

Dear Mr. Marinichenko:

I am a first-year student in the M.B.A. program at the Wharton Business School in Philadelphia.

I understand that you are heading the independent Ukrainian airline. I have heard from my friend Mr. Bill Eastmann, a student at Duke University's Fuqua School of Business, that you might wish to have an American M.B.A. student work with your airline this summer as an intern. I am very interested in the possibility of such an internship during the summer of 1992.

My professional experience has given me an in-depth knowledge of the air transportation industry. I have, in particular, worked for American Airlines, the Federal Aviation Administration, and Kurth & Company, Inc. , an aviation consulting firm where I was Manager of Airline Analysis. My responsibilities included the study of schedules, fares, equipment selection, and financial results. Notably, I prepared numerous feasibility studies for both jet and turboprop routes, including passenger and pure cargo service, for proposed transatlantic and transpacific services.

I wish to place this experience at the disposal of your airline. I believe strongly that my knowledge of the deregulated air transportation industry in the United States could be quite beneficial to your carrier.

I have enclosed a copy of my resume. If my background and qualifications are of interest to you, please telephone me at (215) 748-3037. I would be interested in meeting with you in mid-April in New York to discuss further the possibility of such a summer position, and your requirements.

Sincerely,

Mark Diamond

In conclusion we have to say that successful letter includes:

1.The first paragraph in which you tell where you have found out about the job and draw attention to yourself.

2.The second and third paragraphs in which you highlight your merits, create interest in yourself, express the desire to work for the company, and awake the employer’s desire to meet you.

3.The last paragraph wherein you stimulate the employer’s action by requesting an interview.

WRITE YOUR OWN COVER LETTER

Business communication in collective.

1. Conversation as the main form of communication and its types.

Conversation is a form of interactive, spontaneous communication between two or more people who are following rules of etiquette.

Conversations are interactive because contributions to a conversation are response reactions to what has previously been said.

Conversations are spontaneous because a conversation proceeds, to some extent, and in some way, unpredictably. However, the scope of that spontaneity may legitimately be somewhat pre-limited for the purpose of expediency, e.g. a talk show or a debate.

Conversations follow rules of etiquette (Etiquette ( /ˈɛtɨkɛt/ or /ˈɛtɨkɪt/, French: [e.ti.kɛt]) is a code of behavior that delineates expectations for social behavior according to contemporary conventional norms within a society, social class, or group.) because conversations are social interactions, and therefore depend on social convention. Failure to adhere to these rules devolves, and eventually dissolves the conversation.

Conversations are sometimes the ideal form of communication, depending on the participants’ intended ends. Conversations may be ideal when, for example, each party desires a relatively equal exchange of information, or when one party desires to question the other. On the other hand, if permanency or the ability to review such information is important, written communication may be ideal. Or if time-efficiency is most important, a speech may be preferable.

Classification

Subject

Many conversations can be divided into four categories according to their major subject content:

§ Conversations about subjective ideas, which often serve to extend understanding and awareness.

§ Conversations about objective facts, which may serve to consolidate a widely-held view.

§ Conversations about other people (usually absent), which may be either critical, competitive, or supportive. This includes gossip.

§ Conversations about oneself, which sometimes indicate attention-seeking behaviour.

Practically, few conversations fall exclusively into one category. Nevertheless, the proportional distribution of any given conversation between the categories can offer useful psychological insights into the mind set of the participants.

Functions

Most conversations may be classified by their goal. Conversational ends may, however, shift over the life of the conversation.

§ Functional conversation is designed to convey information in order to help achieve an individual or group goal.

§ Small talk is a type of conversation where the topic is less important than the social purpose of achieving bonding between people or managing personal distance.

§ Banter is non-serious conversation, usually between friends, which may rely on humour or in-jokes at the expense of those taking part. The purpose of banter may at first appear to be an offensive affront to the other person's face. However, people engaging in such a conversation are often signaling that they are comfortable enough in each others' company to be able to say such things without causing harm. Banter is particularly difficult for those on the autism spectrum and those with semantic pragmatic disorder.

Date: 2014-12-22; view: 1425