Oral communication is a process whereby information is transferred from a sender to receiver; in general communication is usually transferred by both verbal means and visual aid throughout the process.. The receiver could be an individual person, a group of persons or even an audience. There are a few of oral communication types: discussion, speeches, presentations, etc. However, often when you communicate face to face the body language and your voice tonality has a bigger impact than the actual words that you are saying.
A widely cited and widely mis-interpreted figure, used to emphasize the importance of delivery, is that "communication is 55% body language, 38% tone of voice, 7% content of words", the so-called "7%-38%-55% rule". This is not however what the cited research shows – rather, when conveying emotion, if body language, tone of voice, and words disagree, then body language and tone of voice will be believed more than words.[clarification needed] For example, a person saying "I'm delighted to meet you" while mumbling, hunched over, and looking away will be interpreted as insincere. (Further discussion at Albert Mehrabian: Three elements of communication.)
You can notice that the content or the word that you are using is not the determining part of a good communication. The "how you say it" has a major impact on the receiver. You have to capture the attention of the audience and connect with them. For example, two persons saying the same joke, one of them could make the audience die laughing related to his good body language and tone of voice. However, the second person that has the exact same words could make the audience stare at one another.
In an oral communication, it is possible to have visual aid helping you to provide more precise information. Often enough, we use a presentation program in presentations related to our speech to facilitate or enhance the communication process.
Date: 2015-01-29; view: 979