A2.1 Raise awareness about the importance of record keeping
A2.1.1 Advise department on record keeping responsibilities A2.1.2 Ensure record keeping is a component of strategic and operational plans A2.1.3 Advise users how to use records to support business and program delivery A2.1.4 Advise users how to meet their record keeping requirements A2.1.5 Chair and participate in departmental committees to raise and address record keeping issues A2.1.6 Work with members of other information-related disciplines A2.1.7 Work with legal experts to ensure record keeping practices will support legal requirements
A2.2 Advise on information and records management policy issues
A2.2.1 Interpret legislation, policy, standards
A2.2.2 Contribute to the development of legislation, policy, standards A2.2.3 Identify information law and policy issues such as privacy, right to access, etc. A2.2.4 Prepare and submit recommendations A2.2.5 Write, promulgate and monitor departmental policies
A2.3 Advise on emerging information-related developments, trends and issues
A2.3.1 Keep up-to-date with developments, trends and issues in the field of information management and record keeping A2.3.2 Identify emerging information technology trends and issues such as PKI, Y2K, Electronic Commerce, etc. A2.3.3 Work with the software industry to include record keeping requirements in systems design A2.3.4 Advise on relevance and applicability of emerging trends and issues A2.3.5 Identify record keeping aspects of emerging trends and issues A2.3.6 Prepare and submit recommendations
A2.4 Advise on technical information and records management issues
A2.4.1 Keep up-to-date with current information management and information technology concepts and practices A2.4.2 Apply generally accepted record keeping practices A2.4.3 Research business functions and activities of government and the organization A2.4.4 Research departmental processes and workflows and how different working groups within the organization interact A2.4.5 Research the accountability needs of the organization A2.4.6 Advise on what types of records need to be captured in the organization A2.4.7 Ensure that record keeping requirements are built into the design of business applications, work processes and management functions
A2.5 Resolve information and records management issues
A2.5.1 Find common solutions, thus avoiding Astove-pipe@ record keeping A2.5.2 Incorporate record keeping in daily operations
A2.6 Develop rules for information and records management
A2.6.1 Develop and contribute to policies for what records need to be captured based on the business needs of the organization A2.6.2 Develop and contribute to procedures, standards, practices for the identification, description, classification, organization, storage, protection, retention and disposition of records A2.6.3 Ensure that record keeping rules are reflected in the plans, tools and techniques used to develop, implement, evaluate and audit the organization=s programs and services
A2.7 Liaise with Senior Management, clients, peers and the community
A2.7.1 Develop relationships and communications channels A2.7.2 Encourage management support for record keeping activities A2.7.3 Represent the department in the record keeping community A2.7.4 Share expertise, lessons learned and ideas for improvements A2.7.5 Chair and participate in interdepartmental committees and working groups
A2.8 Coach user community
A2.8.1 Guide users on effective record keeping practices A2.8.2 Work with users to interpret needs into the functionality of the system and practices A2.8.3 Monitor record keeping activities of users A2.8.4 Certify users as compliant with record keeping practices
A2.9 Provide user instruction and orientation
A2.9.1 Assess needs A2.9.2 Determine scope of instruction A2.9.3 Determine audience A2.9.4 Develop instruction and orientation tools A2.9.5 Deliver instruction and orientation A2.9.6 Reserve facilities, equipment, teaching aids A2.9.7 Provide outlines and materials A2.9.8 Evaluate instruction and orientation
