A3.1 Identify and evaluate organisational structures and systems to support volunteering

To perform to the standard you need to:

1. Identify existing structures and systems that are relevant to volunteers in your organisation

2. Identify the diverse needs of volunteers and potential volunteers in relation to structures and systems

3. Encourage and support volunteers and colleagues to provide feedback on the effectiveness and efficiency of structures and systems and how well they meet diverse needs

4. Identify and evaluate structures and systems in other related organisations to identify best practice

5. Analyse the information and identify ways in which structures and systems in your organisation could best meet the needs of your volunteers

6. Share your findings with decision makers and stakeholders and take account of their feedback

A3.2 Design organisational structures and systems to support volunteering

To perform to the standard you need to:

1. Identify the current and potential resources available for structures and systems

2. Develop specifications for structures and systems using evaluation and feedback

3. Develop options to meet these specifications which are achievable within available resources and are consistent with other relevant structures and systems in your organisation

4. Make sure the options you develop promote people’s rights, responsibilities and diversity

5. Present your options to decision makers and stakeholders and help them to provide informed feedback on your options

6. Take account of the feedback of decision makers and stakeholders in selecting and refining an option and gain their approval to move forward

A3.3 Implement organisational structures and systems to support volunteering

To perform to the standard you need to:

1. Involve volunteers and colleagues in planning how to implement structures and systems

2. Negotiate and agree your plans for implementing structures and systems with decision makers and stakeholders

3. Make sure those involved in implementing the structures and systems understand the implications for their work

4. Identify and provide the training, development and other support that may be required to make the structures and systems effective

5. Put in place methods to monitor and evaluate the structures and systems and identify when evaluation will take place

6. Monitor the implementation of the structures and systems, ensuring they are being adhered to

7. Carry out scheduled evaluations and make any necessary improvements

Knowledge, Understanding and Skills

To perform to the standard, you need the following knowledge, understanding and skills.

Communication

i. the principles of effective communication and how to apply them

ii. the importance of getting informed feedback from people, and how to do so

Continuous improvement

i. the importance of continuously reviewing and improving structures and systems, and how to do so

ii. the value of seeking innovation in structures and systems

Date: 2015-12-24; view: 579