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The Manager’s Role

Management demands much knowledge of economics and business. General functions of any managerial system at any managerial level are planning, organizing, directing and controlling.

To manage means to forecast and plan, to organize, to command, to coordinate and to control. In all organizations there are people carrying out the work of a manager. The activities of a manager depend on the level at which he/she is working. Top managers such as the chairman and directors are involved in long range planning, policy making and the relations of the company with the outside world. They are making strategic decisions on the future of the company.

Middle management and supervisors are making the day-to-day decisions which help to run the organization efficiently. According to an American writer Mr. Peter Drucker, managers perform five basic operations. Firstly, managers set the objectives and decide how to achieve them. For this task they need analytical ability. Secondly, managers organize the resources of the company, the work and the people.

Their third task is to motivate and communicate efficiently with their superiors, colleagues and subordinates.

The fourth activity is measurement. Managers have to measure the performance of the organization and of its staff.

Finally, managers develop people, including themselves. They help to make people more productive and to grow as human beings.

Managing is a hard job. There is a lot to be done and relatively little time to do it.

 

 

Ex.18 Answer the questions to discuss the details of the text.

1. What does management mean?

2. What are the main functions of a top manager?

3. How many basic operations must a manager perform according to Mr. Peter Drucker?

4. What is the third task of a manager according to his theory?

 

Ex.19. Define the right form and place for each of the following verbs.

Be, oversee, carry out, ensure, base, compare, require, receive, take, keep, study, decide, deal, call, attempt

The Work of Management

In planning, managers outline the steps … in moving the organization toward the objectives. These plans … both long and short term in nature.

In organizing, managers … how best to put together the organizations’ human and other resources in such a way as … most effectively established plans. In directing, managers … day-to-day activities and … the organization functioning smoothly. In effect, directing is the part of the managers' work that … largely with the routine.

In carrying out the control function, managers take those steps necessary … that each part of the organization is following the plan that was outlined for it at the planning stage. To do this, managers … the accounting and other re­ports coming to them and … these reports against the plans set earlier. The accounting and other reports coming to management … feedback. Feedback is a key to the effective management of any organization.

In decision making, managers … to make rational choices among alternatives. Decision making is an inseparable part of the other functions already discussed. Planning, organiz­ing and directing, and controlling all … the decisions to be made. All decisions … on information. The quality of management's decisions will be a reflection of the quality of the accounting and other information that it … .



 

Ex.20. What is responsibility and what is authority?

To be a successful manager you must know your … and … . … is the obligation to carry out a task. It is the actual work that is delegated to a person. … is the right to act in the name of a superior in an organization. Sometimes we read that a person must have … equal to the …. This confuses different concepts: … is an obligation, … is a right or power. They are two different things. If you hold a person res­ponsible for carrying out certain tasks you must ensure that he or she has the means to do those tasks. The … you grant must be adequate to accomplish the task you have delegated, but must not exceed your own ….

 

Ex.21 Speak about management. Use the texts of the unit.


Date: 2015-01-12; view: 1395


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