Survey results

While analyzing the significance of the European Championships in view of visiting Poland it can be noticed they were of importance for 113 (75.4%) respondents in choosing their tourist destination.

Taking into consideration the effect of EURO 2012 upon the choice of Cracow it can be noticed they were of importance for 98 (65,4%) respondents in choosing their tourist destination.

Knowing that the capital city of Malopolska [Little Poland region] hosted the national teams of England, Holland and Italy, one may notice that this was either important or every important for 77 (51.3%) respondents when they were deciding about their arrival at Cracow.

It is known that Cracow did not host a soccer event, but it was, instead, a significant organizer of concomitant events, fan zones, concerts, and it gave a possibility of watching soccer training sessions. According to 133 respondents (89 %), the city was prepared well, very well or even perfectly.

Like most big Polish cities, Cracow enabled fans to follow soccer matches on large outdoor screens in the so-called fan zones. The largest group of respondents (48 people, viz. 32%) chose the largest fun zone arranged in the Commons (Błonia), 36 people (24%) chose a smaller, roofed fan zone at the very centre nearby the Main Station, 39 people (26%) – preferred cozier restaurants and pubs, whereas 27 (18%) decided to stay at a hotel.

The straight majority of tourists participating in the survey (102 people, viz. 68%) deemed that the fan zone may be seen as a good alternative to a stadium, 36 (24%) took the opposing view and 12 people (8%) did not take a stand on this issue.

In the opinion of foreign tourists, passengers’ transports from Cracow to other centers in Poland were good, very good or even excellent (79%), instead 83% took the same view in the case of transports to other European centers.

According to 59 (39%) respondents, the passenger transport services from Cracow to other centers in Poland were good; 45 (30%) assessed them as very good and 15 (10%) –as excellent, which means that the assessment result was positive in the opinion of 119 79%) respondents. Instead, 31 (31%) respondents took the opposing view.

According to 57 (38%) respondents, the passenger transport services from Cracow to other European centers were good; 41 (27%) assessed them as very good and 27 (18%) –as excellent, which means that the assessment result was positive in the opinion of 125 (83%) respondents. Instead, 25 (17%) respondents took the opposing view.

Tab. 1. Replies from the respondents, in numbers and in %

Fig. 1. Passengers’ transports from Cracow

According to 59 (39%) respondents, the passenger transport services from Cracow to other centers in Poland were good; 45 (30%) assessed them as very good and 15 (10%) –as excellent, which means that the assessment result was positive in the opinion of 119 79%) respondents. Instead, 31 (31%) respondents took the opposing view.

According to 57 (38%) respondents, the passenger transport services from Cracow to other European centers were good; 41 (27%) assessed them as very good and 27 (18%) –as excellent, which means that the assessment result was positive in the opinion of 125 (83%) respondents. Instead, 25 (17%) respondents took the opposing view.

According to 51 (34%) respondents, quality of the public services (transport, firemen, police, marshals, information) were good; 66 (44%) assessed them as very good and 24 (16%) –as excellent, which means that the assessment result was positive in the opinion of 141 (94%) respondents. Instead, 9 (6%) respondents took the opposing view.

According to 33 (22%) respondents, quality of hotel services were good; 75 (50%) assessed them as very good and 30 (20%) –as excellent, which means that the assessment result was positive in the opinion of 138 (92%) respondents. Instead, 12 (8%) respondents took the opposing view.

The survey of the attractiveness of Cracow was aimed at finding out whether the capital city of the Malopolska [Little Poland] Region (e.g. the Wawel Castle, the St. Mary Church, Botanical Garden, cruises on the Vistula River or Kosciuszko Mound) was of interest for tourists. According to 37 (25%) respondents, Cracow as a tourist attraction were good; 71 (47%) assessed them as very good and 33 (22%) –as excellent, which means that the assessment result was positive in the opinion of 141 (94%) respondents. Instead, 9 (6%) respondents took the opposing view.

According to 37 (25%) respondents, satisfaction with the places of entertainment (cinemas, theatres, bars, restaurants, discos, concerts) were good; 45 (30%) assessed them as very good and 45 (30%) –as excellent, which means that the assessment result was positive in the opinion of 142 (95%) respondents. Instead, 8 (5%) respondents took the opposing view.

Generally, Cracow was assessed as follows: mark good - 18 respondents (12%), very good - 63 (42%) and excellent - 66 respondents (44%), which means a positive evaluation from 147 (98%) respondents. A failing grade came from 3 (2%) people.

Tab. 2. Replies from the respondents, in numbers and in %

Fig. 2. The opinion about Cracow

Replying to the question how foreign tourists were welcomed to Cracow, according to the straight majority - 130 people (87%) Cracow’s inhabitants are hospitable, 12 people (8%) took the opposite view, and 8 respondents (5%) took no stand on this issue.

When asked if they would recommend Cracow as a city, 100% of respondents said yes.

Date: 2015-01-12; view: 904