| Exploratory task 2.3Describe communicative strategies in the following conversation. One has been done for you
Conversation
| Strategies
| 1. Hello
2. Can I have a return to London?
3. Yeah. Are you coming back today?
4. Erm … I an not sure …
5. A day’s return is 6.50. Otherwise it’s 8.80
6. I’d better take a normal return
7. OK. That’s 8.80 then
8. Fine
9. Thanks. 1.20 change please
10. Thanks
| A. Goal-oriented
B. Partner-oriented
C. Circumstances-oriented
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An integral part of communicative competence (the knowledge of how to communicate with people) is the non-verbal communication. It includes proxemics (physical distance and life space in the process of communication), kinesics (body language, gestures and postures), facial expression (smiles, eye-contact), haptics (the use of touch in communication), clothing and physical appearance in the process of communication (the concept of decency in clothing and physical appearance), oleactics (communication via smell), paralanguage (“um-m”, “uh-huh” etc). Many non-verbal expressions vary from culture to culture, and it is often the cause of cultural misinterpretation. E.g. a physical distance can be too close or somebody’s private space can be trespassed. Gestures and postures can be inappropriate, there can be a lack of smile and eye-contact. Touching somebody’s body during conversation can be taken as offensive. The dressing habit can be alien. Some smells (e.g. sweat or breath) can be found intolerable. Vocal confirmation of following the conversations (Aha! Etc.) can also be inappropriate.
Exploratory task 2.4
Describe non-verbal communication in your native culture
Features
| Description
| 1. Physical distance
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| 2. Gestures
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| 3. Use of touches
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| 4. Decent clothing
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| 5. Appropriate smell
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| 6. Smiles
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| 7. Eye contact
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Exploratory task 2.5
Date: 2015-01-12; view: 608
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