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Cross-Cultural Interaction

Showing interest or surprise

1 Choose the words and phrases used to express different emotions such as: a) reassurance; b) frustration; c) sympathy and consolation; d) interest or surprise; e)regret; f) pleasure and displeasure:

1) That’s great. 2)Things will come right in the end.3) It’s a pity I didn’t know anything about it. 4) It’s very sad / unfortunate about your losing a job. 5) It could /might be much / a lot worse. 6) Isn’t that annoying and infuriating. 7) Really? What a surprise! 8)There’s no need to worry.

9) Yeah? Oh yeah? Good heavens! 10)That’s the limit / last straw! 11) I see. Mmmm-hmm… Indeed? 12) If only I had known about it I would have helped you.

2 Read the following groups of words and phrases used to express emotions and say which are the odd ones:

That’s it! Well done! It’s disgraceful /disgusting! It all depends…That’s terrific! That’s fantastic! How exciting! I can show you the numbers, if that will help. Don’t let it get you down. What a nuisance! Do you really think so?Let me see…Well… you know…

3 What responses do you associate the following phrases with?

Well, really! Well / now/ then. Sure. Uh-h-h! Ah-h-h! Why! Anyway. Oh- oh! Not in the least. Quite the contrary. Really? Is it possible? Is it / Did you?

4 Guess what is meant by the following response, phrase.

1) These things do happen. 2) Everything will be all right in the end.

3)Cheer up.4)That is a bore! 5) Well, to be frank it wasn’t as good / nice as I’d expected. 6) There it is! / There you are!7) It’s a pity I didn’t know anything about it. 8) Well, to tell (you) the truth I’d expected it to be (much) nicer. 9) What a surprise! 10) Well, I like that! 11) I am fed up withher mess! 12) You haven’t told him about it, have you?13) That’s the limit / last straw! 14) Try to look on the bright side of things.

5 Think out responses to the statements (exclamation; request; displeasure; sympathy and consolation; interest or surprise; regret):

1) “Here’s Mike. Late as usual. What’s your excuse this time?”

2 “Oh, I’ve known it! The train has just left.”

3 “I have searched everywhere for my keys.”

4 “Don’t put off doing this work any longer – you should do it now.”

6 Match the following phrases and make up a dialogue:

Let me show you the way to the cinema. Where do I sigh?

Will you fill in this form, please? With pleasure.

Would you like to see this collection? It’s very kind of you.

Are you coming with us? Well… really.

7 Read the conversation and circle all the phrases that Anna and Nancy use to show interest in what the other is saying, then act it out:

Anna: Excuse me. Could you tell me where Kimbell Hall is?

Nancy: Oh, you mean Campbell Hall?

Anna: Oh, yeah, right.

Nancy: Do you see that brown building over there?

Anna: Uh, behind the fountain?

Nancy: Yeah, that’s it. Come on, I’m going there too. Are you here for the English placement test?

Anna: Yes, I am. How about you?

Nancy: Actually, I’m one of the English teachers here.



Anna: Oh really? Maybe I’ll be in your class!

Nancy: It’s possible.

Anna: Now I want to go college here, so I need to improve my skills, especially grammar and writing. That’s why I signed up for this English program.

Nancy: I see. Uh, what do you want to major in?

Anna: International business. My father has an import-export company, and he has a lot of business here. And I also want to take art classes, because I’m really into art.

Nancy: Can’t you study those things in Italy?

Anna: Of course, but you have to speak good English these days to get ahead in business. It’s better for my career if I go to college here.

Nancy: Well, here’s Campbell Hall. Good luck on the placement exam. It was nice meeting you, Anna.

8 Work in pairs. Take turns telling each other a story about a very important event in your life. As one student speaks, the other should show interest by making eye contact, nodding, and using phrases of encouragement from the box.

Some sample topics (but feel free to choose your own):

1) My favourite vacation. 2) A serious accident. 3) The best meal I have ever eaten. 4) The day I met my (boyfriend / girlfriend / husband / wife). 5) My first day of university / work.

Disappointment and Frustration

1 Using the hints in brackets, express disappointment in response to the following questions and remarks by a fellow-student:

1) How was the party at the Jones? (Very few people I know).

2) How did you find the French Impressionists exhibition? (Very few paintings by well-known artists and mostly sketches). 3) I hope you enjoyed your visit to the Students’ Union. (Not so interesting as I’d expected). 4) You seem rather disappointed with what we were shown by the Headmaster. (The equipment in the language rooms is outdated and there are too many students in each class). 5) How was the game? (The field was muddy and the players soon got tired). 6) Did you talk to Professor Higgins about your paper? (He seemed to be in a hurry and just made some very general remarks without going in to details). 7) Did you find the book I recommended useful? (Nothing really new. Mostly the same stuff as in the textbooks). 8) I enjoyed watching your game with Pete. Did you enjoy it? (He didn’t play as well as I’d expected).

2 Expressdisappointment or resignation at the following:

1) You have come to the station to meet a friend and when the train arrives, you find she isn’t on it. 2) A friend tells you he has forgotten to bring the book he promised. 3) Your friend telephones you and tells you she can’t come to your party next weekend because her husband has sprained his ankle and has to stay at home. 4) You’ve come to a picture gallery and find it’s closed for repairs. 5) Your colleague, who promised to fill in for you while you are away on a short holiday, tells you he can’t do it. 6) You’ve been dialing your friend’s number for several minutes, but have been unable to get through. 7) You are waiting for a friend to pick you up in his car after work. He fails to come and you see there’s no reason to wait any longer. You’ll have to take a taxi. 8) A friend tells you he has been unable to get tickets for a concert to be given by a famous pop singer.

3 Think out responses to the statements (disappointment, displeasure, regret, frustration):

1) Delays in the tunnel may be terrible in the main holiday period.

2) Harris was late again for his work because of traffic jam. 3) Hundreds of homes will de destroyed in this part of the city to provide space for a new motorway. 4) They’ve bought a brand new and very expensive car but in a week it broke.

4 Work in pairs. Take turns telling each other a story about an unpleasant event in your life. As one student speaks, the other should show interest by making eye contact, nodding, and using phrases of encouragement from the box.


Date: 2016-03-03; view: 1037


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