Quotations on communication

Give your comments on the quotations below.

· Communication works for those who work at it.

· Speech is the mirror of the soul; as a man speaks, so he is.

· When all other means of communication fail, try words.

· We have two ears and one mouth so that we can listen twice as much as we speak.

· To speak and to speak well are two things. A fool may talk, but a wise man speaks.

· The older I grow the more I listen to people who don't talk much.

· Everything becomes a little different as soon as it is spoken out loud.

· The real art of conversation is not only to say the right thing at the right place but to leave unsaid the wrong thing at the tempting moment.

· Talk to people about themselves and they will listen for hours.

· The difference between a smart man and a wise man is that a smart man knows

what to say, a wise man knows whether or not to say it.

Read the facts about different types of communication; choose the most impressive ones and discuss them in small groups of 3-4 students

Did you know?

· According to research, the total impact of our communication consists of words (7%), tone of voice (38%) and body language (55%).

· In a survey carried out in the USA, over 82% of people said their opinion of a company was influenced by the way the telephone was answered.

· In work situation men talk more than women do, whereas women talk more than men do in a home environment. At work women are generally better listeners than men.

· The most widely spoken language in the world is Mandarin with nearly 1 billion speakers. English has nearly half a billion native speakers.

· The average person speaks for a total of about 10 minutes a day, and the average sentence lasts about 2.5 seconds.

· Americans say ‘hello’ when answering the phone, the French ‘allo’, some British say their phone number, Germans often their last name, Italians ‘pronto’ (I’m ready), Spaniards ‘digame’ (tell me), Japanese ‘moshi’ (hello), and Chinese ‘wei’ (hello).

· The habit of shaking hands may have been introduced by cave men. They would show that they were not hostile by dropping their club and offering their hand.

· The top 5 American fears are: public speaking, heights, insects and bugs, financial problems and deep water.

· Separate studies have shown that professionals consider communication skills more important than technical skills, and that effective speaking before a group is considered to be the main indicator of likely career advancement.

· It has been estimated that an audience will forget more than 75% of what they hear within 24 hours.

· Thomas Jefferson suggested that ‘the most valuable of all talents is that of never using two words when one will do’. Concise language reflects the principle of KISS – ‘Keep It Short and Simple’.

· Of all the information the mind stores, 75% is received visually, 13% through hearing, and 12% through smell, taste, and touch. Visual aids improve learning by 200%, retention by 38%, and understanding complex subjects by 25% to 40%. Visual aids in colour get an 85% higher attention span.

· Most people speak at a speed of 120-200 words per minute. But the mind can absorb information at 600 words per minute.

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Discuss the questions below with your partner. Then compare your answers with the answers of other students

Date: 2016-01-14; view: 1012

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