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Telephoning
You are calling to a company and looking for a person; he is not available at the moment: – greet the secretary; – ask if John Smith is there; – answer the secretary’s question about your name; – explain that you met John Smith at the Trade Fair in London; – find out when John Smith will be free; – ask if it is possible to call back later; – thank the secretary and say good-bye.
You are calling to the Journal of Technique and speaking to an operator: – greet an operator and ask if it is the Journal of Technique – explain that you would like to speak to Mrs Brown; – tell the operator that you tried to dial her extension direct, but there was no answer; – spell your name for the operator; – thank her for putting you through.
You are calling to your business partner to find out the address of an import firm in Manila: – greet your partner; – introduce yourself; – find out if he is busy; – ask him to give you the address of an import office in Manila; – clarify the name of the owner of the import office; – find out her telephone number and city code; – thank your partner and say good-bye.
You are calling to find out prices for wines. You are talking to a secretary and then to a salesman: – greet the secretary; – introduce yourself and your company – "Patterson of Patterson's Wines"; – explain that you would like to increase your selection of red wines; – thanks the secretary for putting you through to a salesman who deals with red wines; – greet the salesman – Mr Daniels; – explain the reason for his call; – give details of your interest: it should be full-bodied California red wines, preferably from Nappa Valley grapes; – express your gratitude for the opportunity to have these wines; – say good-bye.
You are calling to make travel arrangement to the agency "Four seasons". You speak to a secretary and then to a travel agent: – greet the secretary and introduce yourself; – explain that you are calling to get information about trips to Mexico; – be ready to hold on for some minutes while the line is busy; – greet the travel agent and explain your wish to go to Mexico; – explain that you would like to visit this exotic country, to try exotic cuisine, to see exotic tribes; – tell him that you are ready to spend $ 6000 for this trip; – thank the travel agent for promise to call back later and discuss the trip suggested.
You are calling to Smith and C; but you have a very bad connection. Speak to a switchboard operator: – greet the operator; – tell her that you have had a very bad connection; – explain her that first there had been some background noise interfering, then you were cut off completely; – tell her that it was a very important talk with the Managing Director of the company; – ask her to put you through once again to him as you would like to finish that conversation.
You are calling to Brown and C; but you have got the wrong number: – greet the person with the word "Hello"; – ask if it is 555787; – make your excuse for getting the wrong number; – tell him that you will try to dial the number once again.
You are going to fly to London to meet your business partner. Call to his office in London to arrange your business schedule: – greet the operator and ask her to put you through to the secretary – Ms Wilky; – greet the secretary; – introduce yourself by giving your name and the company; – explain that you are going to arrive on Monday and would like to arrange your schedule; – find out what hotel you are straying at; – ask when you are going to have a meeting with the Managing Director; – explain that you will need some time to discuss the terms of the contract and you would prefer to do it on Tuesday; – tell her that you are going back on Wednesday afternoon.
You are speaking to a hotel switchboard operator ordering a call to Moscow: – greet her; – give your name and room number; – inform her about the necessity of calling to Moscow; – tell her that it is an urgent call; – give her telephone number in Moscow – it is 273 – 55 – 48; – explain her that it is a station - to - station call; – tell her you are going to pay by credit card; – thank her.
PART III. TESTS
1. TEST ¹1
Section I. Listening Comprehension A) For each problem in Part 1 you will hear 5 short conversations between speakers. At the end of each conversation there'll be a question about what was said. The question will be spoken just one time. After you hear a question about it, read the four possible answers and decide which one would be the best answer to the question. On your sheet of paper mark your answer, for example: 1C or 2B TIME: 10 min 8 QUESTIONS 1. a) Jack has not been very tired. b) There are no telexes for Jack today. c) Jack has been studying the enquiry for some hours. d) Jack has been busy with his children.
2. a) Mary is a secretary in the Russian Trade Delegation. b) Mary is not working at all. c) Mary is going to work as a secretary to Mr Belov. d) Mary is a secretary to Mr Belov in the Ministry for Foreign Economic Relations.
3. a) a musical b) a documentary c) a detective story d) a newsreel
4. a) 3:50 b) 4:50 c) 2:50 b) 4:55
5. a) The company has not got any new equipment. b) The company is studying the market. c) The market in Russia is limited. d) The company has started producing new equipment.
B) Now, you will hear a short story. Then some questions will be asked on the story. After each question choose the correct answer and mark it on your sheet of paper. 6. a) He lives in London. b) He lives in a small town near London. c) He lives not far from his job and he goes there on foot. d) He lives not far from his job.
7. a) He doesn't read any newspapers. b) he reads The Times, The Independent and The Financial Times. c) He reads The Times, The Independent and The Observer.
8. a) with his boss b) with his secretary c) with his deputy d) with nobody Section II. Reading Comprehension In the second section of the test you will read several texts. Each one is followed by several questions about it. After each question there are four answers. You are to choose the best answer to each question. Then mark the correct answer on your sheet. TIME: 30 minutes. 10 QUESTIONS. NUMBER OF WORDS: approximately 500.
A) Questions NN 9-12 are based on the following reading: In 1988 Russia and Germany created a joint venture. One of the ideas offered by German side was to build "Russian villages", the housing complex for foreign businessmen and their families staying in Moscow. The plan was to build three villages of 50 or 60 houses each. A house of 250-280 square metros was assembled for 12 hours. According to the plan a village was to be built in a month's time. Besides, the firm offered a variety of designs of country houses. The project could become part of public diplomacy as villages have recreation facilities and sporting facilities open both to foreigners and Moscovites. Festivals, sports and theatre shows could be held at these centres. To find the construction site the company had about hundred meetings with the heads of different organisations. Some of them thought that it was impossible to build "Russian villages" in the centre of Moscow. During the talks many other questions were discussed, among them the questions of insurance, payment for collection, discounts. 9. Approximately how many years ago was the joint venture created? a) 10 years b) 15 years c) 20 years d) 25 years
10. Which of the following is true? a) The houses were built for Russian businessmen. b) The houses were built for foreign businessmen living without their families. c) The houses were built for foreigners living with their families. d) The houses were built for both foreigners and Russian businessmen.
11. Who could use recreation and sporting facilities? a) Foreigners b) Russian businessmen c) Both foreigners and Russian businessmen d) The heads of the companies.
12. Which of the following was not discussed at the talks? a) Insurance b) Payment for collection c) Discounts d) Delivery of building materials
B) Questions NN 13-15 are based on the following reading: In 1989 a Russian foreign trade association and a company from a western country made a contract for the construction of a plant in Russia. It was projected to put the plant into operation 3 years after making a contract. But the plant was commissioned with a 6 months delay. It happened because Seller's experts who were to start-up the plant arrived with a delay. On their arrival the first thing done was to examine the equipment. They saw that a small part of the equipment had already been installed by the Russian personnel. But some items of the equipment were kept in the open air without protective covers. 6 months later the plant was commissioned but it did not operate to its full capacity. All these were a reason why the Buyer made a formal claim on the Seller. But finally they began talks on these problems.
13. When was it projected to put the plant into operation? a) in 1996 b) in 1993 c) in 1992 d) in 1995
14. How long did the delay of commissioning last? a) a year b) half of a year c) a year and a half d) 3 months
15. How much equipment did the Russian personnel install? a) a large part of it b) a small part of it c) nothing at all d) all the equipment
C) Questions NN 16-18 are based on the following reading: Peter Parker is a young electronics engineer who works at a plant which produces all kinds of audio-visual equipment: television-sets, video-tape recorders, projectors. Peter has invented a new device which will allow the production of a smaller and simpler video- recorder at a low price. In his opinion this device will transform video-recorder from a toy into a useful thing. Peter wants to organize his own company. He wants to invite some experts into his company to do business with. Now Peter is at home with his friends who have come to discuss the project and feasibility. Among the guests there is a new friend from England who has come to Moscow for a long-term stay. He is a good businessman and he has got contacts with many western countries, among them France, Greece and Italy. He will help Peter in his job.
16. What kind of equipment does Peter's plant produce? a) machine-tools b) electronic equipment c) cars d) planes
17. What are Peter's plans for the future? a) to have a rest in England b) to start his own business c) to go to England to find contacts d) to find a new job.
18. What is Peter doing now? a) He is working in his laboratory b) He is in his laboratory discussing the project c) He is having a rest at home d) He is at home discussing project with his friends.
Section III. Structure and written expressions. Part A. Questions NN 19-39 are incomplete sentences. After each sentence you will see four words or phrases, marked (A), (B), (C), (D). Choose the one word or phrase that best completes the sentence. Then, on your answer sheet market the number of the correct sentence. TIME: 30 minutes. 19. We work with foreign customers and we need . a) many information b) information many c) much information d) information much
20. You have received today, haven't you? a) many foreign businessmen b) much foreign businessmen c) to many foreign businessmen d) foreign many businessmen
21. We are interested in their chemical equipment because . a) of it meets our requirements b) to meet our requirements c) it meets our requirements d) they meet our requirements
22. Allow on behalf of our delegation. a) their to greet you b) his to greet you c) our to greet you d) me to greet you
23. built-in furniture in our new office. a) There are much b) There are no c) There is many d) There is much
a) worked b) working c) work d) started to work
a) to watch b) is watching c) am watching d) will watch
26. I think I a new documentary one of these days. a) to watch b) am watching c) shall watch d) to watched
27. After a hard-working day my friend is very tired, now he is . a) sits and watches TV-program b) sitting and watching TV-program c) sat and watched TV-program d) in sitting and watching TV-program
28. What matters has the bank manager lately? a) a discussion with his partners b) discussing with his partners b) discussed with his partners c) to discussed with his partners
29. You to clarity the questions of quotations and delivery next month. a) must b) have c) have had d) will have
30. While the price of the equipment, be offered a 5% discount. a) discussing b) discussion c) having been discussed d) discussed
31. the terms of payment and shipment, he sent a cable to his boss. a) having been discussed b) having been discussing c) having discussed d) have discussed
32. The payment for collection helped us to get modern equipment for our plant. a) accepted by Blake and C° b) is accepting by Blake and C° c) have accepted by Blake and C° d) having been accepting by Blake and C°
33. The girl to Rio is a secretary to our bank manager. a) have bought a single ticket b) buying a single ticket c) is buying a single ticket d) having buying
34. I would like and to go to the plant after lunch. a) looking through the mail b) look through the mail c) the mail to look through d) to look through the mail
35. Everybody knows him the best assistant manager in this company. a) is b) be c) to be d) was
36. They are certain with his demand yesterday. a) to have agreed b) to agree c) have agreed d) agree
37. If you the goods FOB English port, we’ll be able to pay for collection. a) sell b) sold c) selling d) of selling
38. Our company has just started . a) produced a new model of equipment b) to produce a new model of equipment c) producing a new model of equipment d) many producing a new model of equipment
39. We are interested of tractors. a) in the latest models b) of the latest models c) the latest models d) for the latest models Part B Questions 40 – 50 are incomplete sentences. You are to open the brackets and put down your own correct variant. TIME: 10 min 11 QUESTIONS
40. He /to be/ sorry to have kept me waiting.
41. Our company /to sing/ already a contract with some foreign firms and we /to be/ heavy with orders.
42. For our company the key thing is /to sell/ the goods on CIF terms.
43. We /can not, to give/ you our answer until we /to contact/ with Smith and C°, a leading manufacturer of compressors.
44. Will Mr Brown /can/ to clarify all the matters with manufacturers?
45. He /to work/ in this company for 25 years and he /to know/ how to deal with foreign businessmen.
46. If Bell and C° /to agree/ to buy 100 tractors last year, Rosexport /to give/ the British company a 5% discount.
47. If I /to be/ you I /to discuss/ the terms of shipment and delivery once again.
48. The talks have been successful and we /to sing/ the contract by the end of the next month.
49. The terms of the contract offered by GML are /interesting/ than the terms of Blake and C°.
50. His results of the experiment are /good/ than hers.
Section IV. Translation In this part of the test you will read a small text in Russian. Some sentences in the text are underlined. Translate these sentences into English. TIME: 10 minutes. 5 SENTENCES Ìèñòåð Áåëë – ìåíåäæåð êîìïàíèè. Îí î÷åíü ëþáèò ñâîþ ðàáîòó. Îí èíòåðåñóåòñÿ ïðîèçâîäñòâîì íîâûõ ìîäåëåé êàê â Ðîññèè, òàê è â Àíãëèè. Êàæäûé ìåñÿö îí âñòðå÷àåòñÿ ñ èíîñòðàííûìè áèçíåñìåíàìè. Îí âåäåò áèçíåñ ñî ìíîãèìè ðóññêèìè êîìïàíèÿìè. Áèçíåñìåíû îáñóæäàþò âìåñòå ìíîãèå âîïðîñû. Ñåé÷àñ îíè îáñóæäàþò âîïðîñû ïëàòåæà è ïîñòàâêè îáîðóäîâàíèÿ â Àíãëèþ. Îíè óæå îáñóäèëè óñëîâèÿ êîíòðàêòà.  ñëåäóþùåì ìåñÿöå ðóññêèå áèçíåñìåíû ïîåäóò â Àíãëèþ, ÷òîáû èçó÷èòü ðàáîòó àíãëèéñêèõ ïðåäïðèÿòèé. Ìèñòåð Áåëë âñòðåòèò èõ â àýðîïîðòó è ïîìîæåò èì íà ïåðåãîâîðàõ.
Section V. Date: 2015-01-02; view: 1232
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