Summary: Shane Co., a Colorado-based retail jewellery chain, has filed for Chapter 11 bankruptcy protection and partly attributed the move to rampant cost overruns and functionality problems on an SAP software implementation. Costs of the project increased from $8m to $36m.
Summary:Novatek, a former Syspro customer, reinstalled its Syspro solution after it failed to implement SAP BusinessOne/Fourth Shift edition. It believed that SAP had superior technology and it would get better support from SAP USA’s headquarters. However Novatek discovered that its business was being negatively impacted by the lack of required functionalities in the SAP product, and it would be cost prohibitive to install the additional SAP functionality required.
Summary:A settlement was signed in which SAP and Siemens jointly agree to pay Collin County $1 million to settle a long running lawsuit. In 2005, Collin County filed a $16 million lawsuit against SAP and Siemens over the purchase and implementation of SAP's ERP software package. After beginning the implementation and training with Siemens, the county was dissatisfied with the performance of SAP and decided to back out of the deal and file suit. Their suit alleged that soon after implementation of the system began, problems arose and that later, SAP and Siemens informed county officials they could not implement the changes as originally represented and promised.
Summary: Levi Strauss blamed a $47m drop in profits in its quarter end May 25th 2008 on the implementation of an ERP system, identified as a SAP installation purchased in 2003. The implementation led to "Order fulfillment issues and higher operating expenses related to the implementation and stabilization of the system (which) negatively impacted our net revenue and operating income." The CFO who purchased the system has now left Levi Strauss
Title: Levi Strauss blames profit drop on SAP enterprise software system
Waste Management Company
Summary:Waste Management Company is suing SAP claiming that executives participated in a fraudulent sales scheme that resulted in a failed ERP implementation. It is claiming over $100m in project costs as well as the benefits that the SAP scheme was supposed to deliver.