Ann asked me when I wanted to take my vacation.

10. Anthony asked: “Will you be able to attend the conference?”

Anthony asked me whether I would be able to attend the conference.

11. Boss said: “Stop talking, Joe!”

The boss told Joe to stop talking.

12. My colleague asked: “What were you doing when I saw you?”

She asked me what I had been doing when she had seen me.

13. She said: “I would have attended the meeting, if I had known it was important.”

She said that she would have attended the meeting, if she had known it was important.

14. Alice said: “I should have studied harder for the international exam on accounting.”

She said that she should have studied harder for the international exam on accounting.

15. The passenger asked: “Could you tell me where the post office is?”She asked me if I could tell her where the post office was.

Unit 10. Conflict. Vocabulary T

A person who tries to end disagreement between two people or groups is called a Mediator

A good manager should listen to what their employees are saying and try to Get into their shoes

3. You really want people to tell you their Perception of what’s going wrong and what can be changed.

4. Conflict management differs from one company to another. How do people Handle conflict in your company?

If a person is angry when people are late for negotiations, he is Impatient

She always has ideas and easily finds solutions to problems, she is.

Creative

There are many causes of Disputes at work.

She works with commercial parties in business disputes.

A mediator should get the personnel who have the ability to make decision to Get involved

In the mediation process.

Make sure you have decision-makers willing to Grapple with the issues.

A thing agreed or given after a discussion or an argument is called Concession

An agreement or settlement of a dispute that is reached by mutual concession is called Compromise

In conflict all the parties should compromise in order to

Move things forward

14. Managers shouldn’t

Jump to a conclusion

During negotiations parties should agree on the best

Solution of their problem.

Unit 10. Conflict. Grammar test.

I am not good at conflict management. I Would never work for a big company.

It Would be great to have a higher salary.

3. How Would you feel if you were living on that kind of money?

I am a PR manager, but I Would love to get some experience in conflict management.

5. If we Had decent working conditions, this wouldn’t be necessary.

6. What Would you do if you were a mediator?

If I Were the Chief Executive of the Centre for Effective Dispute Resolution, I would do things very differently.

If she Had a car, she would drive to work.

Our general manager

Would be more popular if he trusted other employees.

Unless we deal with conflicts, they will rise.

I wish I Knew more about conflict management.

If only I Knew how to behave in this situation.

I wish I Had solved the problem.

If only I Had studied harder at the University.

You Would have understood

The new material if you had listened to me attentively.

Date: 2015-12-24; view: 799