nappy-changing facilities p. National Trust p. 125 negotiates p, 71

Kept updated p. 169 kettle p. 105 key card p. 159 king-size p. 27 know intimately p. 168

Lapels p. 78

Laundry p, 59

laundry/valet service p. 20

Lay on p, I 15

Leaflet p. 130

Lectern p. I 10

Lecture p. I 10

Leisure p. 135

Liaise p. 37

Linguists p. 105

Liqueur p. 54

Live music p. 15

Loaded with sth p. 103

Lobby p. 87

Local authorities p. 140

Occupancy rates p. 152 off my own bat p. 165 on hand p. 114 on request p. 114 on the line p. 169 onward travel p. 154 outdoor p. 130 outside contractors p. 40 overall vision p. 153 overbooking p. 126 overcooked p. 161

Package p I 36 panoramic p. 153 pastry p. 54 pax p. 90 paying off p. 152 performing groups p. 121 permits p. 13 personal touch p. 34

Personnel p. 31

Petrol p. 53

Pick-up p. 93

Plasters p. S3

Platters p. 59

Play p. 93

Play-room p. 26

Plumber p. 40

Potential p. 46

Precautions p. 128

Preliminary p. 168

Press conference p. 110

Prior to p. 47

Private function rooms p. 136

Process guests p. 46

Product launch p. 110

Profit margins p. 171

Profitable p. 153

Promote p, 168

Promotional p. 129

Prompt p. 105

Provision for sth p. 47

Public address (PA) system p.

Queries p. 154 questionnaire p. 123

Romps p. 26 range from ... to p. 13 receipt p. 68 recession p. 170 reclining p. 93 recommendation p. 29 recreation p. 20 rectify p. 141 reducing p. 46 refer to sb p. 48 refit p. 29 remedy p. (42 remote control p. 24 repair p. 30 rep I aster p. 80 require p. 50 requirement p. 49 reservationist p. 46 resort p 15

resort representative p. restricted to p. ! 07 retained p. 59 retrieve p. 48

Revenues p. 46 roasted p. 54 room rack p. 47 room rate p, 65 room service p. 24 rooming list p. I 39 ruins p. 162 rural p. 83 rustic p. 12

sachets p. 105
safety rail p. 29
sales outlet p. 69
sales/fietd force p. 107
sanitary facilities p. 13
savour p. 171
screen p. 103
seasonal p. 55
I 10 seasoned p. 54

Second to none p. I 14

Self-contained p. IS

Seminar p. 110

Service charge p. 66

Session p. 78

Sessions p. 109

Settling your account p, SO

Sightseeing p. 98

Skills p. 38

Slices p. 54

Slide projector p. 11 I

Smart p. 40

Snarls p. 54

soaking p. 105

Socializing p. 169

Solarium p. 20

Spacious p. 16

Sparsely furnished p. 13

Spectacular p. MS

Speech p. 110

spelling out p, 128

Spicy p. 54

Spfit into p. 13

Stables p. 12

Stadium p. 93

Staff p. 34

Stair-lift p. 29

Starter p. 56

Stationery p. 103

statistical adj p. 42

Statistics p. 46

Status p. 164

Sturdy p. 12

Subtle p. 24

Suite p. 12

Superstition p. 105 supervise p. 61 surrounding p. 92 survey p. 141 sweep p. 60 switchboard p. 59 sympathized p. 78

Unacceptable p. 82 unaccompanied p. 105 unwind p. 15 up-to-date p. 127 up-to-the-minute p. 46 use his discretion p. 153 utilizes p. 46

tailoring sth to sb's needs p. 46

take sb's contact details p. 48

Take-over p. 152

Tap p. S3

Tariff p. 59

Tasteless p. 161

Tasty p. 55

Teletext p. 103

The vast majority of p. 107

Theatre p. 93

Third party, fire and theft p. 94

Threatened to p. 161

Throughout p. 15

Tile p. 80

Tip p. 32

Tip-top condition p. 40

Top of the range p. 164

Tour operators p. 167

Tourist board p. 124

Trading-down p. 170

Trading-up p 138

Trait p. 12

Trainees p. 78

Transaction p. 46

Transfers p. 135

Travel co-ordinator p. 135

traveller's cheque p. 68

Treble-checked p. 101

Trouser-press p, 24

Turnover of stock p. 34

vacancy p. 140 vacate p. 58 vacation p. 163 vacuum p. 80 valuable p. 59 variety show p. 136 vegetarians p. 57 venue p. 101 VHS p. 103 video recorder p. 110 vital p. 169 voucher p. 6?

Weed p. 80

Were obliged to p. 107

Willing to do sth p. 171

P. 151

Within (easy) reach work record p. 39 work shifts p. 33 workaholic p. 34 workshop p. 110

HIGH SEASON

English for the Hotel and Tourist Industry

High Season is a topic-based course for trainees and employees in the hotel and tourist industry. It introduces and practises the language skills necessary for dealing with English-speaking guests and for negotiating with English speakers

within the industry.

Each of the twelve units deals with an important topic and contains a balanced variety of activities, including a language study section and a word study section.

The source materials have been put together with the co-operation of a number of hotel chains, independent hotels, and tour operators. The reading passages include many authentic hotel documents, as well as a variety of articles from newspapers and trade magazines. The listening materials include interviews with people working in the industry.

The course comprises a Student's Book, Teacher's Book, Workbook, and Class Cassette. This Student's Book contains transcripts of all the listening passages and a glossary of key words and expressions. The Teacher's Book contains an answer key and comprehensive teaching notes, including ideas for adapting and extending activities. The Workbook contains further exercises and activities for the classroom or self-study.

Date: 2015-12-24; view: 570