• Understands how records management contributes to the achievement of the institution’s mission, aims and objectives.
• Can articulate effectively the benefits of good records management to the institution.
• Demonstrates understanding of the decision-making process within the higher/ further education sector and the institutional environment.
• Proactively identifies opportunities to raise awareness of the relevance and importance of records management to the institution’s business.
• Takes ownership of records management issues within the institution and ensures their successful resolution.
• 2 TECHNICAL
2.1 Legal & Regulatory Framework For Records Management
• Understands the legal and regulatory framework for records management in the UK.
• Contributes to the development and implementation of institutional responses to changes in legislation or regulations directly affecting the management of records.
• Can identify records management implications of changes in other legislation or regulations affecting the higher/further education sector or the individual institution.
Records Management Theory and Practice
• Has a sound knowledge of records management theory and practice, including current standards and recognised best practice.
• Applies and adapts records management standards and best practice effectively in the institutional context.
• Understands and can apply a range of records management tools and techniques.
• Has a good knowledge of records management software applications and their use.
Professional Networking
• Proactively liaises and forms working relationships with colleagues in related fields within the institution.
• Liaises with records managers in other higher/further education institutions in order to maintain awareness of practice within the sector.
• Has a good knowledge of other organisations’ records management systems and experiences, in the higher/further education sector and elsewhere.
• Shares and publicises own institution’s experience.
ICT Systems
• Has good knowledge of standard desktop ICT systems.
• Has good knowledge of key institutional ICT systems.
• 3 PERSONAL
Professionalism
• Creates a positive impression of records management within the institution.
• Is up-to-date with developments in own field of expertise.
• Demonstrates personal and professional integrity.
• Leads by example on records management practices within the institution.
Communication
• Makes appropriate use of the available means of communication.
• Communicates clearly, confidently and effectively both verbally and in writing, with colleagues at all levels.
• Can interpret a brief, and create and deliver effective presentations and training to any audience.
Flexibility
• Is responsive to changing needs within the institution.
• Initiates and manages change where appropriate.
• Is results-oriented and can apply policy flexibly.
• Works effectively in a changing environment.
• Can alter working style to suit different situations.
Influencing
• Understands and can apply a range of influencing techniques to achieve desired outcomes.
• Can generate interest and enthusiasm in others.
Teamworking
• Recognises the necessity of working with colleagues across functions to achieve effective results.
• Understands own and others’ roles within cross-functional teams, and willingly undertakes different team roles.Proactively supports other team members and pursues team targets.