Home Random Page


CATEGORIES:

BiologyChemistryConstructionCultureEcologyEconomyElectronicsFinanceGeographyHistoryInformaticsLawMathematicsMechanicsMedicineOtherPedagogyPhilosophyPhysicsPolicyPsychologySociologySportTourism






Andrei L. Chernyshev 2014

English

For

Business

Communication

A Modular Short Course on

· Meetings

· Negotiations

· Presentations

· Telephoning

· Socialising

Trainer

Andrei L. Chernyshev

VORONEZH – 2014


Andrei L. Chernyshev 2014

Day 5

Socializing

Agenda

· Making contact.

· Welcome visitors. Introductions, opening small talk.

· Getting acquainted.

· Everyday meetings.

· Making arrangements (inviting, accepting, declining, offering, refusing)

· Networking at a trade fair. A conversation with a stranger.

· Entertaining a visitor.

· Eating out. Compliments and comments.

· After work. Conversation topics.

· Saying goodbye. Farewells.

· Useful phrases and vocabulary.

· Test.

· Games.


Social language skills enable you to talk comfortably to people about non-business topics, for example when you first meet, during meals, before meetings and when you are parting. A lot of business is done outside the boardroom, so it is important to be able to function effectively in social situations. Obviously you can’t plan for every occasion, or for all the varieties of language you will encounter. However, you can do a lot to prepare yourself to be a good socializer in English.

 

When developing the social side of a business relationship you should be able to talk about your own country, and be informed about your clients’ or foreign partners’ countries. It is useful to have some knowledge of the following:

· Political and economic background

· Main religions and their influence on the state

· Regional differences

· Social background e.g. role of women, education

· Major companies

· The sector your company operates in

· Conventions e.g. food and drink.

 

Think carefully before introducing topics which may be sensitive e.g. politics, recent history, religion. This does not mean that you should never discuss these subjects, only that you should be aware of their importance in other societies. Observe, ask questions subtly, and learn.

 

It is usual in the UK and the USA to give a firm handshake when meeting for the first time, and when saying goodbye at the end of this meeting. At subsequent business meetings it is also common for people to shake hands.

 

Names can be confusing, so when you are introducing yourself, say your name clearly and help people with the pronunciation if you see that it is difficult for them. You can tell people what you would like them to call you by saying ‘Please call me…’.

 

Generally speaking, it is better not to address someone by their first name unless you are invited to do so. It is more acceptable in some countries than others. For example in the US it is very common to be on first-name terms with a business associate, quite common in the UK, but not usual in most Asian countries.

 

If you are invited to someone’s house for a meal it is usual to take a small gift, though the type of gift varies from one country to another. In the UK, for example, you could take a bottle of wine, a box of chocolates, some flowers, or a gift from your own country. Note, however, that in some countries it is not polite to open a gift immediately, while in others it is usual. If you are aware of the customs of the country you are visiting, you will not cause offence or be offended.



 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

* * *

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 



NOTES


NOTES

Andrei L. Chernyshev 2014



Date: 2015-12-24; view: 443


<== previous page | next page ==>
 | 
doclecture.net - lectures - 2014-2024 year. Copyright infringement or personal data (0.016 sec.)