Process of cloud consulting

Before entering the platform all of the members need to sign the Terms of Use during the registration process. After that they are approved by the moderators. If the Terms of use are violated, then the profile of each member could be reviewed and modified. If some of the data is confidential during the exchange of the information, than the supervision of the moderator could be used. Any kind of violations could be reported to the moderators.

There is a fee paid by the seekers when entering the platform. When the solver is publishing the solution to the platform, it could remain uncommented by NineSigma, at the same time, if needed, any questions or clarifications could be asked.

The uploaded part of the solutions could be verified by the NineSigma. Even if the information has been published, NineSigma still has the right to delete it without any explanations. The review of the suggested ideas lasts for 6-8 weeks. There is not that much information disclosed on the rewards system, however, the company has plenty of sponsors.

Services that add value to the product

Similar to Innocentive NineSigma publishes books, webinars, podcasts, open innovations case, articles, and books. Additionally, they have their YouTube channel under name “NineSigma innovations” where they introduce NineSigma and at the same time advertise themselves in a very accurate way while informing about how NineSigma works they invite them to look for services of the company to find solutions to your organization. NineSigma frequently provides updates for its open innovations and news in the industry. Unlike Innocentive, NineSigma is interested in organizing more events. One of the popular events of NineSigma is “NineSigma Innovation Leadership summit” 2016 on open innovations.

Role of NineSigma in the process of problem solving

It would be clearer to find out the role of NineSigma in finding solution if it will divide it to three phases and explain them briefly:

• NineSigma Innovation Audit – In this process there interviews and data collection on the given issue or problem

• Challenge development and providing clients with materials and training on how clearly create the challenge avoiding confidentiality issues. In this, phase NineSigma helping the clients to understand and formulate their technological needs as well as coaching them how to formulate the high-quality problem statement. The quality of the problem formulation is important because the solutions highly depend on right understanding of the problem

• Solution implementation and results. NineSigma will provide the client the innovators and solvers solutions and improvements to their problem.

Clients

NineSigma clients are diversity of organizations practicing open innovations, multinational big corporations, governments, middle market companies, start-ups and nonprofit organizations.

NineSigma finds clients through many different platforms. First of all, it is their website where it is indicated NineSigma’s contacts and their Social network links where you can find them and address your issues. Secondly, the raise awareness by providing different events, training and summits which will result in their rise of new clients.

NineSigma will make certain agreements between the client and NineSigma where all terms and conditions are to be discussed. There is no certain form of it because each client will have different request and problems. The payments are assigned under the agreements that will be signed between NineSigma and client. There is a subscription fee for seekers that they have to pay and after get access to platforms. Pricing is determined on a case-by- case basis depending on what features and the clients are looking for.

Experts

Experts or “Solution providers” in NineSigma are to be accounted about more than 2 000 000 solvers through a proprietary network. However, there is no data on how many solution providers are registered in their website. The solvers are all around the world united by their NineSigma (Ninesight) community for solving challenges and grand challenges. Solution providers can be people or organizations who have ideas, technologies and innovations. Solvers are free to choose any interesting projects that the like to work on and deliver results.

After registration in the website of the NineSigma Solution providers will become part of their community of experts who can connect and collaborate. However, unlike InnoCentive in NineSigma there is no chance of making rooms for experts where they can work on the project together.

The rewards system in NineSigma is very similar to the one offered by InnoCentives. The most successful and attractive solution will get the reward. Nevertheless, before working on the seekers problems experts have to sign agreements so that the terms on condition have to be clear for both parties. It includes terms and condition and confidentiality issues.

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Date: 2015-12-18; view: 402