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General description of the business

YourEncore is an Indianapolis-based company, founded in 2003. Procter&Gamble and Eli Lilly are the initial founding member companies. Moreover, the Boeing joined as a founding member during the first year in business (YourEncore, 2015). In overall, the company was founded based on the financial contribution and support from Eli Lilly, Procter & Gamble, and other firms (YourEncore, 2015)

YourEncore is a company that provides expertise and consultancy on R&D, marketing, quality questions in pharmaceutical and food retail industries. The company focuses on hiring retired researchers, engineers and development experts, who are the core value of the company. Experts play the role of Solvers, while companies are seeking for help (especially, big and medium size companies). Therefore, YourEncore is an intermediary between Seeking companies and community of experts, who have in average 20 year experience in different areas of knowledge. (YourEncore, 2015). The expertise could be done both virtual/remote or on-site at client offices, affiliate locations or worldwide.

Platform description

As for platform for online expertise, it is known that as the work can be done not only online; there is no special online platform for doing this. There is a community called YourEncore innovation community that enables collaboration and open innovation in a secure online environment through connecting experts and clients in professional communities. Community participation facilitates experts to share their ideas with other like-minded peers, answer questions posed by clients and participate in problem solving forums. On the other hand, clients have chance to ask questions, conduct ideation sessions and manage project works more effectively (YourEncore, 2015). Traditionally, Your Encore’s search methods use keywords to search resumes finding the right match for a project need (YourEncore, 2015). For some projects, online collaboration space is used in the innovation community and experts are asked to join in project specific community to share information through wiki (YourEncore, 2015). Clients can post question in the community of experts but no formal collaboration occurs among the experts or between the clients. It is considered to be necessary to secure the confidentially and IP protection (YourEncore, 2015). There is an online forum in the innovation community to use as bulletin board. The community team makes information highly secured. YourEncore has YourEncore Navigator, web site where it is possible to track time and expenses while working on a project for YourEncore. In addition, YourEncore Careers Portal is used for managing the profiles of experts, uploading and editing CVs.

Products

YourEncore sells expertise in the life sciences, food and consumer product industries

· Life sciences section, areas of expertise:

“YourEncore experts bring critical experience from the corporate offices and R&D centers of the world’s leading life sciences companies. Company`s solutions help clients with critical decisions that enable them to seize opportunities, manage risk and make better decisions faster.” (YourEncore, 2015)



Clinical development Due diligence
Clinical operations Safety/pharmacovigilance
CMC & manufacturing Regulatory
Quality Pre-clinical
Medical affairs Organizational effectiveness

 

· Consumer, areas of expertise

“Consumer products are in company`s DNA. With Procter & Gamble as one of YourEncore`s first clients, YourEncore today helps in every stage of the product life cycle. From health and beauty to home and pet care, company`s experts have developed products and technologies that have changed lives, moved markets and built global brands.” (YourEncore, 2015)

Consumer insights Product and Process Development
Intellectual property Marketing
Licensing Quality
Product safety & Regulatory affairs Sciences
Packaging development Supply Chain

 

· Food, areas of expertise

“Companies in the food and nutrition industry need the highest levels of expertise to develop, manufacture, produce and market products for global consumption. YourEncore’s experts bring the capability, competency and capacity that enables the clients to win in this dynamic and competitive market”. (YourEncore, 2015)

Consumer insights Manufacturing
Engineering Quality
Food ingridients Regulatory affairs
R&D Supply Chain
Health&Nutrition Food safety

Takeoff

Usually, YourEncore`s work starts with the incoming task by some company. Then YourEncore develops and defines project scope, expert assigned success criteria, budget and timelines together with company`s representatives. YourEncore then uses the database in order to identify appropriate retirees owning adequate skills and expertise for the specifics of exact project. The problems firstly go to YourEncore, where they are being assessed and offered to experts. Experts accept of decline task and if everything is ok, the start to work with company, contacting it via email, or YourEncore web portal or using other methods if needed.


Date: 2015-12-18; view: 491


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