Complete the sentences with one of the adjectives above.
1 Any problems you have, come and tell me, however . they may seem.
2 We are . to providing a high level of service for our clients.
3 I'm afraid I may be . of giving you some misleading information.
4 Nobody should ever be too . to apologise when they're in the wrong.
5 I'm afraid I found most of his comments rather . and insincere.
6 He's a very . man, you'll never get him to change his opinion.
Use of English:open cloze
Read the text and think of the word which best fits each gap. Use only one word in each gap.
REVENGE IS SWEET
Why do some people 1. revenge on others? Why aren't we able to sort2. our problems without seeking to get 3. with those who have hurt us?
Well, apparently we are simply experiencing a 4. rooted part of human nature. Our desire 5. revenge comes from the brain's limbic system, the most primitive part of the brain and one that we share with all animals. So when someone confronts us, we often prefer to attackverbally or physically rather than try to 6. out a solution together.
However, 7. animals, we also possess a 8. evolved cerebral cortex which allows us to planand analyse - and this can make revenge more than just an instinctive reaction. A person who feels they have been wronged may even enjoy planninga creative and appropriate 9. of revenge.
When they consider they have been wronged in some way, practically anyone may attempt to10.revenge, 11. it appears that older people are more prepared to forgive and 12. than the young and prefer settlingtheir personal problems 13. negotiation rather than 13. confrontation.
Some people suggest that taking revenge can be seen as a positive move, allowing you to work 14. your negative emotions. 15. , it can also be dangerous, and you may 16. findingyourself in a situation which rapidly gets 17. of hand.
HOW TO BE A GOOD FRIEND
1.aware
The problem is that as we get older we feel we 2. to be able to 3. out our own problems, and we 4. these to ourselves, rather than talking about them. So if one of your friends suddenly becomes more withdrawn than usual, it might mean that 5. have a problem, but don't feel they can tell you about it.
Listen
If your friend wants to tell you about their problem, you have to listen! In most 6. , you cant actually do anything 7. it, but allowing them to talk about their feelings could help them to 8. it through.
WAIT FOR THE RIGHT TIME
You may be able to get practical information that can help your friend. You probably think you must tell them straightaway - but there's 9. right time for everything. So you shouldnt force the information 10. them; 11. , wait until they actually ask for it.
DON'T BRING IT BACK TO YOU
You dont have to talk about your own experiences to show you understand your friend's problems. If your friend doesn't ask if 12. similar has happened to you, you mustnt 13. on about your own problems, past or present. Remember, the most important thing you can do for your friend; is just be 14. for them.
Use of English:multiple choice
Read the text and decide which answer (ΐ, Β, Ρ or D) best fits each gap. There is an example at the beginning (0).