Golden Bread Company____________

123 Loaf Street

Silver City, Colorado 80451

October 1, 2003

Ms Ida Mae Knott

Purchasing Agent

Better Widget Makers, Inc.

5555 Widget Avenue

Silver City, CO 80456

Dear Ms. Knott,

Congratulations on your new cafeteria and thanks for considering the Golden Bread Company to fulfill your bakery needs. I can assure you that we have both the capability and the experience to handle your account.

It certainly appears to me that your needs are large enough to fall into the volume

category that fits our very best wholesale pricing structure.

Your letter of September 26 indicated some urgency in completing a budget and

submitting a proposal. To help expedite the matter I have instructed my Sales Manager, Bill Erp, to personally deliver this packet of information. I have included a chart from each of our departments detailing the individual items in each product line, their wholesale prices and the volume quantities at which cost breaks are given.

In consideration of an annual contract, further discounts are available and, at your

convenience, I am more than happy to meet with you personally. I am hopeful that you will have had a chance to review these materials by Friday, October 3 and will call then to set an appointment.

If I may be of further assistance before then, please do not hesitate to call. I may be

reached at 318-1212.

Thank you,

Russ Hamilton

Vice President, Sales and Marketing

Приложение 3

A letter of acknowledgement is both a receipt and a public relations tool. Its objective is to let the reader know that items requested in a prior communication, usually an inquiry or an order letter, have been received.

The scope can actually be quite brief, just enough to complete a business communication cycle. Confirming the day in which an item arrived or expressing some appreciation for having a request satisfied may be all that is necessary.

Sample Acknowledgement Letter

Better Widget Makers, Inc.__________

5555 Widget Avenue

Silver City, CO 80456

October 1, 2003

Mr. Russ Hamilton

Vice President, Sales and Marketing

Golden Bread Company

123 Loaf Street

Silver City, CO 80451

Dear Mr. Hamilton:

I received your price information packet today and appreciate its prompt delivery. It seems to have everything I need.

You mentioned deeper discounts in consideration of an annual contract. I am looking for just such an arrangement.

Should I be unavailable when you call on Friday, please speak with my assistant, Annie Getz. She keeps my calendar and will assist you in making an appointment.

Thanks again,

Ida Mae Knott

Purchasing Agent

CC: Annie Getz

Приложение 4

An order letter, also known as a purchase order or PO, begins the paper trail of a specific purchase. The objective is to provide the vendor with detailed instructions for fulfilling an order. It also serves as a legal record of the transaction and, consequently, should be written with care.

Sample Order Letter

Date: 2015-12-17; view: 807