It's clear to me that ... ■ It looks to me as if ...

Note: You use Of course and Obviously to introduce an idea, but also to show that you think other people will be aware of it already. Be careful, as this can sound rude.

4) Discussion without argument?

Hilary Rhodes is talking about the importance of keeping calm in meetings:

'In a meeting, you discuss things. In the discussion, some people may agree with you. Others may disagree. They may have differences of opinion with you, but the important thing is to keep calm and remain courteous. It's OK to disagree, but it's not OK to be impoliteor rude or to lose your temper.

An argument is when people disagree about something, perhaps becoming angry. Your argument is also the set of ideas that you use to prove your point: to show that what you are saying is true.'

Note: Agree and disagree are verbs (e.g. I agree with you, She disagrees with him, etc.). You cannot say I am agree with you, She is disagree with him, etc.

5) Agreeing

Strong agreement:

a) You're perfectly right.The costs involved must be incredible.

b) I couldn't agree more.We got our latest recruits after we won the industry award for

best advertisement.

c)Precisely.Creativity comes to some of our people in the middle of the night.

d)Exactly.We have to look at the company as one unit.

e)Absolutely.It's the output, not the input, that counts.

Mild agreement:

f)You may be right there.We're already ten per cent over budget.

g)That's true, I suppose.There must be some limits on when they work.

h) I suppose so.They seem to arrive and then go straight out again to eat.

6) Disagreeing

Mild disagreement:

a)That's not really how I see it.Everyone should be allowed to work in the way that's best for them.

b) I don't really agree.The prizes are important, but people would come to work for us anyway.

c)I can't really go along with you there. Ithink we need to see people at their desks actually working.

d)I think you're mistaken.If the designers get to work late, they don't go out for lunch.

e)I'm afraid I can't agree with you there.All you financial people do is worry about costs.

Strong disagreement:

f)I'm sorry, but that's out of the question.You can't expect people to go home at ten and

come back at nine in the morning.

g)I think you're wrong.The design department's costs are justified because of our high

quality work. The costs of the other departments are not justified.

h) Of course not.The latest figures I've seen show that the project is within budget.

i) That's absurd.There must be some sort of control on when people work.

j)That's ridiculous.Each department has very specific needs.

7) Hedging

Hedgingis when you avoid disagreeing directly. To hedge,you could say:

■ I take your pointabout punctuality, but clocking in and out would not be very popular.

■ I understand what you're sayingabout the needs of each department, but each department must be treated in an appropriate way.

■ I see/know what you mean,but we must look at the human factors as well as the numbers.

■ I hear where you're coming from on this,but we must remember this is an advertising agency, not a car factory.

8) Checking understanding, interrupting, referring back

To interrupt someone politely:

Date: 2015-12-11; view: 800